Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
610 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ATN corp is the US industry leader in high-performance Night Vision and Thermal Imaging optics such as Night Vision Goggles, Binoculars, Rifle Scopes, Thermal Imaging Camera
ATN (atncorp.com) has 610 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
610 approved reviews, newest moderated first
The wait time was more than acceptable but what made the call was my representative, Kelly Prince. She was courteous, patient, knowledgeable and thorough right from the start and it continued that way for the entirety of the call. Kelly was able to take care of my issue and got me all set within just a few moments. She also helped set up an account for me. She was fantastic!
By Andrew F.
Kelly Prince was outstanding. She was able to locate the items needed and get my order out right away.
By Tom D B.
I spoke with Kelly Prince today in regards to a problem with my ATN Thor 4. She was very friendly and knowledgeable. She issued me a RMA and explained what I needed to do to package and and ship it correctly. She said once they receive it, it would be a 5 to 10 day turnaround. Looking forward to getting back in the field soon. Thanks for your help.
By Ryan R.
I’ve had to send my device in twice now to get fixed and every time the customer service is excellent and very understanding. Kelly Prince Is the one who helped me out.
By Connor B.
I called ATN because I was having an issue with my 4k pro. I spoke with Chamberlain, and which point I decided to use my 4k for an upgrade to the Xsight 5. The experience was great and Chamberlain was very helpful. Thank you your assistance in this matter.
By Scott G.
Kelly Prince was beyond amazing! Answered all my questions, was professional, she knew exactly what she was doing! Awesome job Kelly the best customer service I have received!!!
By Ronnie D.
I called ATN about a problem with my scope purchase. I spoke with Kelly Prince who was able to fix my problem. She was extremely professional and thorough. She reviewed all of the information and was able to resolve my issues quickly and efficiently Thank you Kelly.
By Frank
Kelly Prince did a great job trying to resolve the issue over the phone. Unfortunately the scope needed to be returned for a fix or replacement, but she provided the RMA and shipping label at the time of the phone call.
By Steven R.
