Cared enough to ask w/out being pushy
I liked that they cared enough to ask if there was anything they could do before helping me cancel my subscription. I very much appreciated that my response was respected.
By Jessica “Jess” S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
162 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It’s more than a feeling — it’s ultimate body bliss. Rooted in engineering excellence, the best ingredients, and irresistible scents, Athena Club is where routines become ritual, because essentials should be anything but ordinary.
Athena Club (athenaclub.com) has 162 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
162 approved reviews, newest moderated first
I liked that they cared enough to ask if there was anything they could do before helping me cancel my subscription. I very much appreciated that my response was respected.
By Jessica “Jess” S.
I had a great experience with customer service. Molly was very helpful and quickly responded to my questions. She answered my questions and went above and beyond to help.
By Teresa C.
Molly was very prompt and helpful! I had a great experience and am even being sent a free gift for the inconvenience.
By Sophie
Jasmine was very helpful. She quickly responded to my request and offered a solution. This is the second time I have had a communication with your company and I am pleased with your customer service. Hats off to Jasmine (is she a real person or AI?)
By Nancy H.
I got a response in a timely manner!
By Samplelover A.
I was seriously so impressed! They didn’t have to replace it. She was very quick and I really really appreciated it.
By Ashli A.
I'll start off by saying I love the products I've used. My issue is with a policy of no notice before payments are taken from accounts. I have quite a few subscriptions from Amazon, Earthbreeze and Verb energy bars. Each one of these companies contacts me days before payment is taken. I am able to make changes, add to my orders and postpone because of the notice. Athena charges and ships before I can postpone or add to the order. For this reason, I have decided to end my subscription with you. Molly was great buy I could see her hands were tied. I was charged twice in 3 days. Molly was able to reverse one of the charges.
By Denise B.
I loved my experience the responses were quick and clear!
By Shamari K.