Customer Service
The customer service is exceptional everyone I talk to is so nice and courteous. I never have had any problems with my box or my check, very punctual!. I been with them for years and not going anywhere. Thank You
By Wanda B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,647 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Assist Diabetics (assistdiabetics.com) has 5,647 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,647 approved reviews, newest moderated first
The customer service is exceptional everyone I talk to is so nice and courteous. I never have had any problems with my box or my check, very punctual!. I been with them for years and not going anywhere. Thank You
By Wanda B.
You guys are always quick and spot on with responses and helping with my needs or questions. Thank you so much
By S.v
Very prompt with payment
By Mary H.
Jasmine was very polite, professional and caring ☺️
By Luisa L.
Good service. Thank you
By Joey
Always provide items to send products in and receive payment immediately
By Pamela A.
thanks Jasmine you made the transaction very easygreat work
By matt B.
There's a few things that could be done better to make people want to continue doing business with you.First, your payments are much lower than your competitors.Ultra blue (100)box, you pay $30 and about everyone else pays $50 for the same product.Thats a big difference.Freestyle(100) you pay $21.Your competition pays $25.Second, everyone else has an option to pay by PayPal or other immediate payment.Your way, you have to wait for the mail which can take 5 days or more.Then you have to wait for the check to clear.Several more days.Paypal is instant.In today's world, sending a check is so outdated.I probably won't return as a customer due to these things.
By Barry