Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
55 reviews
Asset Plumbing & Heating LtdSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Asset Plumbing & Heating Ltd repairs, services and installs boilers, cookers, warm air heaters and plumbing appliances all over Surrey and South East London. From a brand new combi boiler to a dripping tap we ain to give you a service you won't get anywhere else!We strive to give high quality service and always give you the advice we would want in our own homes.Say goodbye to surprise costs thanks to our transparent pricing, Our engineers and plumbers will always tell you how much a job is going to be before we proceed.Say hello to peace of mind boiler installations thanks to our 10 year warranties and high quality appliances like Glow-worm, Vaillant, Worcester, Viessmann and ATAG.Our expert engineers have a combined 25 years in the industry, there isn't a plumbing or heating job we can't do! We always put our customers first and will never quote for work that doesn't need doing, we will turn up on time and communicate at every stage of the job!
Asset Plumbing & Heating Ltd (assetplumbingandheating.com) has 55 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
55 approved reviews, newest moderated first
Met Thomas via an emergency call when my old boiler gave up its last breath. I felt confident and assured in his advice to to replace it. Customer service has always been great, and Thomas has always been prompt and in time and informative.
By Stephen F.
Excellent service as always.
By Hannah C.
Tom did our first boiler service on the boiler he installed last year. Friendly helpful advice as always. Highly recommended.
By Dave S.
Thomas was first class at what he does and nothing is to much trouble , fitted us a new boiler and pump , explained everything to us , fitted it promptly but then we had an air lock in the pipes which stopped it heating the water , gave him a call and he was straight back to sort it and it’s all now running as it should , pleased with the service and would recommend him to anyone , thanks again Thomas
By Andrew P.
Good quality work all round, and any problems arising were quickly solved. The new installation was extremely neat. Good advice offered as well. Site left clean and tidy.
By Tom G.
Boiler broke, Tom investigated, new pump was required and fitted (Tom did advise that he recommended a new boiler at this point), the boiler worked for about another 5 days and broke again, this time it was the flu, Tom replaced the flu (£354) and then realised the coil had broken, at this point I had no option but to replace the boiler. Tom justified replacing the flu but I am not 100% sure this was ever required, I don't think he was trying to con me I just think he made an error with the flu, Was very quick to call me and ask for payment for everything despite his invoicing stating 14 day payment terms.
By phil D.
Absolute transparency and honesty when talking about repairs and, for example, what parts might be worth changing and what parts not. Clear sense that you’re being given honest and professional advice to maintain your boiler/system without being charged for items or procedures you don’t need. Work always carried out quickly, cleanly and without fuss. Highly recommended.
By Steve J.
Came out for an emergency repair of a burst pipe. Can’t rate him highly enough.
By Zak W.
