AskVetReviews of askvet.app

I worked here for over two years. Do not give this company your money. They treat their staff horribly, and prioritize certain pets over others based on the company they chat in from. Pet owners, BEWARE.

I spoke to a vet who I feel gave a helpful answer which I paid for however, the company signed me up for a subscription of $65 a month. I did not authorize it. My credit card company canceled my card so they can't keep charging me but no word if I get my $65 back.

I would give less than 1 star if I could. They asked for a $5 fully refundable deposit to send my emergency vet question to a licensed vet. I was not fully confident so I transferred all of my funds to my savings just in case. SO GLAD I DID. They charged my account $70. Not $5. Total scam website!!!

This site is very misleading. We got a very generic answer from the vet regarding my daughter's dog who was ill. I was told the charge would be $70. I do not remember any conversation about a subscription or recurring charges, but exactly one month later, I received a charge of $65 for my "subscription." I called to question the "subscription" and was told by an automated voice that all services are subscription based and I had agreed. I attempted to disagree with the automated voice and finally directed "it" to cancel my "subscription." I sent a dispute to my credit card company and cancelled my card.

Total rip-off. Trick offer of $5 for information but in reality the charge is $65 per month with automatic renewal. The information provided was mostly bogus. Four "local" vets were recomended all of which had bad phone numbers. Cancelation of the $65 per month is extremely complicated. My dog is dying and I don't need this kind of scam.

Horrible scam! I was charged $55 per month and it was nearly impossible to cancel! In Jan. 2026, the FTC filed an enforcement action against parent company JustAnswer.com. DO NOT pay $5 for advice from an online chat vet! They’ll charge your cc $55-$79 per month without your consent! BEWARE!

The 65.00 monthly charge is hidden in the fine print. And on top of that, the vet told me to call a vet. Did not realize I was being taken for 5 + 65 =70.00. Enjoy it. No more and bad review.

Do not use this “service “ if you are looking for urgent care for your pet. I was trying to locate a vet who could prescribe antibiotics for my pug’s UTI. The vet who did the chat consult couldn’t prescribe medication as the company isn’t licensed in WA state. I paid $70 for 5 minutes of chat.