I just got $66 taken from my account…
I just got $66 taken from my account under Ask a Doctor. Haven't signed any membership. Scammers!
By Rebecca
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Bad
68 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ask The Doctor is a medical question and answer platform where users can ask their sensitive questions to over 20,000 general physicians or specialists.
Ask The Doctor (askthedoctor.com) has 68 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
68 approved reviews, newest moderated first
I just got $66 taken from my account under Ask a Doctor. Haven't signed any membership. Scammers!
By Rebecca
Complete and utter scam stay away or you will be charged and they claim you had a membership for seven days and didn’t cancel. Question was asked 3 days ago. RIPOFF people that are stealing your money
By Brenda P.
I asked a so-called expert about a recent Angiogram expecting it to be free. It cost me @£5.80. They debited my credit card before they answered via their chat line. I asked a further question and then they said it would cost £38.00 to telephone me, I did not pursue it although they kept bombarding me with follow-up emails. I deleted all their follow-up emails and their APP. Even though I did not have ANY CONVERSATION with them they have just debited my Barclaycard £38.00. I DID NOT AUTHORISE THIS PAYMENT. HOPPING MAD. I’m querying this with my credit card company. This is SERIOUS FRAUD. I thought it was a free NHS Service but clearly it isn’t.
By Louise G.
MY RATING WOULD BE ZERO, IF IT WERE POSSIBLE, THEY HAVE BEEN CHARGING ME FOR MONTHS, AFTER JUST 1 CALL. I WILL BE REPORTING THIS.
By Rosemary
This should be illegal. Taking money without my consent and making it really hard to cancel account. Shame on you
By Rebecca P.
Really bad they have taken to lots of payment from my bank account and I was never connected to anyone so don't bother with them
By Tracy
If 0 stars were an option, I would use it. After sending me a link for payment, I submitted payment information, but I was never connected with the doctor. After payment, nothing happened. I could not submit any info or type anything in the original chat to ask what was going on. I started a new chat. I explained my situation, and figured they could access my previous chat and confirm my payment so I could connect with a doctor. During the new chat, it was obvious the replies were computer generated, generic responses and no one was reading anything. The responses didn't make sense to my questions, they weren't even on the sane topic. I kept asking, "Did you read my previous message?" And the response would be asking me about my meds, symptoms, and I kept replying with are you reading my questions? And they said great, we will connect you with a doctor, here is another link for payment. Total Scam.
By Jennifer P.
I'm like 180% sure this site is a hack. I entered the code and everything just disappeared. Quickly deleted everything from my phone and scanned my computer.
By Tatanka M.