Saturday, November 7, 2026 · Customer reviews of US businesses
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74 reviews
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"A stylish holiday in the sun"The story of AruChic begins with founder Claire’s love for nature and fashion. As a designer, Claire has always wanted to create clothing that showcases her natural beauty while also reflecting her personal fashion sense. Thus, AruChic was born, a brand focusing on sunshine, leisure and fashion.Every piece from AruChic is carefully designed to capture the glow and energy of summer. Our designs are inspired by summer beaches, lush forests and warm sunshine. We hope that every woman who wears AruChic can feel the warmth and joy of summer and show off her style with confidence.Our brand is not just clothing, but an attitude towards life. AruChic encourages every woman to find her own moment of sunshine in her busy life and enjoy the relaxation and happiness of vacation. Let AruChic accompany you through this summer and become your essential resort-style clothing.
Aruchic (aruchic.com) has 74 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
74 approved reviews, newest moderated first
I'm so upset as I've just found out that Aruchic has fraudulently stolen & copied the pink palm tree dress with gold sequins from Kristian Williams. Aruchic is a Chinese company that steals money from hard working people & sends them a rubbish dress that I can't wear. It's disgusting how people can steal money & people's designs.
By Tezza
Ordered the Drop Shoulder Coconut Tree dress in Black and Pink only to find they are nothing like the images and videos on the website. The store site shows a dress with lots of beading and sequins all over the designs on the fabric, and the fabric appears very light and floaty, when in reality the only sequins are a strip around the neck of the dress (nothing on the bird, coconut trees, etc as shown online) and it makes the dress look boring, not very dressy at all, as it's just the fabric print, nothing bling about it. The fabric itself is much heavier and thicker in reality, its more like a thick satin with a sheen, not the light and floaty fabric shown in the video. Very disappointing , do not shop here!!
By Billiejo K.
Response from Aruchic· Oct 11, 2024
Dear Billiejo King， I am sorry to hear about the situation you experienced with your recent order. We are extremely sorry that the dress did not meet your expectations and that you experienced issues with the fabric, sizing, and sewing. This is definitely not the level of quality or service we want to provide. Please allow me to assist you further. We hope to correct the issue and find a solution to your problem. Regarding your refund request, I will personally review the situation and do my best to facilitate a resolution. Your satisfaction is important to us and we are committed to resolving this issue promptly. If you are considering an exchange, we can discuss a shipping discount to ensure that you receive a dress that meets your expectations. Again, I apologize for the inconvenience and appreciate your patience. Please contact me directly at [email protected] so that we can resolve this issue as quickly as possible. Sincerely, Aruchic Customer Support
This company from China are displaying the original Kristian Williams The Brand kaftan & clothing. You will not get the same coconut kaftan. It is a cheap rip off. Why am I not surprised that when I put a negative comment on the Facebook site it didn’t appear. Do not buy from this company as you will be bitterly disappointed. There was even a story on them on a news show on how poorly they are treating this talented designer. I felt like I betrayed the designer so purchased the original dress which was more expensive but it was well worth it!
By Deb T.
Response from Aruchic· Oct 11, 2024
Dear Deb Tucker， We are very sorry to hear that you are disappointed with our products and services. We sincerely apologize for this and hope to make up for your unpleasant experience. Please pay attention to your email and provide your order information, and we will proceed immediately. We are committed to improving our service and hope to give you a satisfactory solution. Even if you do not want to return the product, we are willing to provide you with appropriate compensation. Your feedback is very important to us, and we will work hard to improve to avoid similar problems from happening again. Thank you for your understanding and patience. Wish you all the best!
I ordered the unique kaftan. What a disappointment! Talk about conning people. It was advertised with sequins all over the kaftan and arrived with sequins only around the v neck top. I see another post recently had same problem as me (from Kathy). I too would request a refund. Totally false advertising! Would NEVER have ordered if it appeared in the ad with do little sparkle
By Genene F.
Response from Aruchic· Oct 11, 2024
Dear Genene Fraser, I'm deeply sorry to hear about the issues you've encountered with your order and the frustration it has caused. We sincerely apologize for the inconvenience and disappointment you have experienced. Your concerns about the quality of our products and the difficulty in processing returns are taken very seriously. Please know that we are committed to resolving this matter for you as quickly as possible. To assist you further, could you please provide your order number and any additional details about your purchase? I will personally ensure that your case is handled promptly and that we find a satisfactory solution for you. Thank you for bringing this to our attention. Your feedback is invaluable, and we are dedicated to making this right. Best regards, Aruchic Customer Service
Looks nothing like picture. Different material and pattern wrong. Looks very cheap for the price. Requesting a full refund.
By Emily S.
Response from Aruchic· Oct 11, 2024
Dear Emily Sime We have been sincerely serving you and committed to solving your problem. At present, we have provided a return address for your order. We are very sad to see your false evaluation of us. We are always committed to providing the best service to every customer, and your evaluation is very important to us. I hope you can understand our efforts and sincerity. If there are any questions or further assistance, please feel free to contact me. We will continue to support you until the problem is completely resolved. Thank you for your understanding and cooperation. Wish you all the best!
Ordered the Unique drop should sleeve coconut tree printed dress. Well.....it was so disappointing to receive such a horrible dress, there were no sequins other than around the neck and this dress was advertised with sequins on birds and pineapples. The material was thick and also nothing like advertised, i want a refund.
By Kathy Z.
Response from Aruchic· Sep 11, 2024
Dear Kathy， We are very sorry to hear that you are disappointed with our products and services. We sincerely apologize for this and hope to make up for your unpleasant experience. Please pay attention to your email and provide your order information, and we will proceed immediately. We are committed to improving our service and hope to give you a satisfactory solution. Even if you do not want to return the product, we are willing to provide you with appropriate compensation. Your feedback is very important to us, and we will work hard to improve to avoid similar problems from happening again. Thank you for your understanding and patience. Wish you all the best!
I ordered the Unique Drop Shoulder Sleeve Coconut Tree Printed Dress on 8/18/24 and paid for expedited shipping (4-7 days). I never got a confirmation of my order, reached out several times and would not get a response and finally got a tracking number that stated “label not created”. Much to my surprise I finally received it today 3/9/24, 3 weeks later. The dress does not look like what is on the website. The only sequins on the dress are around the neck. No other sequins on the dress anywhere! $80 for a crappy caftan. No communication, no expedited shipping, not as shown on website! I should have known better and will never order from this company again!
By WondersV
Response from Aruchic· Oct 11, 2024
Dear WondersV， I am very sorry to hear about your unpleasant experience. Please allow me to assist you. I understand your frustration with the delay and handling of your order. We value your feedback and are committed to resolving your issue. Please provide your order number and relevant information. I will follow up with you as soon as possible and ensure that your issue is resolved to your satisfaction. Once again, I apologize for the inconvenience and thank you for your patience and understanding. I wish you all the best!
This top is so unique and cool! The patchwork design is amazing and it's so easy to just throw on with anything. Its casual cool look is perfect for a casual, everyday look.
By Chole S.
