Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
261 reviews
ArtiphonSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Artiphon INSTRUMENT 1 is the first MPE MIDI controller that lets you strum, slide, tap, and drum on a single interface.
Artiphon (artiphon.com) has 261 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
261 approved reviews, newest moderated first
I was having trouble updating until I saw the latest app and firmware releases. Now it’s working great! Good support.
By Mike N.
Response from Artiphon· Jan 9, 2023
Thanks for your review, Mike. Glad to hear you're enjoying Orba!
Let me start by saying I love making music with this little device. It’s exactly what I’ve always been looking for to travel with. I even bought a special USB adapter for my phone to support it. The new stem song presets are super cool and I can’t wait to see more of them. The software has some debilitating bugs that make it impossible to work on or share my song from one device to another without crashing the app. Basically it’s all on my home computer or it’s all on my phone. But the main reason I’m leaving this comment is that I would like to see better investment and transparency into the customer community around the product development. Maybe a moderated customer community forum from the support team? This could also be a great way to promote all of the new samples and stem songs plus get valuable customer feedback.
By Jesse T.
Response from Artiphon· Jan 9, 2023
Thank you for sharing this feedback, Jesse. We're glad to hear you're enjoying the new Stems feature. I'd love to invite you to our user forums, where Orba players like yourself are able to join in discussions and leave feedback for our customer support team. We take feedback very seriously and do everything we can to bring feature requests to life. We're also working on a few known bugs, including the crashing you've mentioned here. You can access our user forum via this link: https://artiphon.freshdesk.com/support/discussions
This gift was SO appreciated!!! My son was able to play sounds making music right away. I was impressed by the quality of the sound. More is for sure to be discovered in the near future. Wonderful gift to give. A1
By Patricia Dion P.
Response from Artiphon· Dec 19, 2022
We're happy to hear your son enjoyed his gift, Patricia! Thank you for sharing your feedback.
The device will not power up,worked great for an hour,but after i shut it down,it refused to power back up.
By clark L.
Response from Artiphon· Nov 16, 2022
Hey Clark, I'm sorry your Orba is having issues. Let's get it swapped out for a new one. Please reach out to us at [email protected] with your order information, and we'll be happy to get this going. Thanks!
I did not buy this for myself , My husband wanted it and he hasn't stopped playing with it yet. He has not downloaded the app yet because he is not that good technically but eventually he will get there maybe.
By LINDA P.
Response from Artiphon· Nov 10, 2022
We're happy to hear your husband is enjoying Orba, Linda. If we can help with getting the app setup please let us know. We enjoy helping our Orba owners get started!
i love it,. so cool, and better than the first version,. (which is still a great piece of engineering) thanks you will love the creativity and in the moment inspiration., #sa8die
By sadie C.
Response from Artiphon· Nov 10, 2022
Hey Sadie, thanks for your review! We're happy to hear Orba is helping inspire creativity.
The Orba 2 is absolute freedom for the creative looking for a musical outlet. I’m a musically untrained adult with a good ear. I have no other e-music equipment or programs. The Orba 2 is intuitive to play and there is a great range of presets on the app to play on the Orba, record, playback and switch out with other presets and then save your song to share and playback. This is just the beginning… Artiphon has lots more for me to explore and grow.
By Deborah G.
Response from Artiphon· Nov 7, 2022
Thanks for your feedback, Deborah! Our goal is to spark creativity through music, so we're glad to hear you're making music and enjoying Orba. If we can help with anything else please let us know. Happy jamming!
Great product arrived on time
By Heidi M.
Response from Artiphon· Nov 4, 2022
Hey Heidi, thanks for your review! We're happy to hear it arrived safe and sound.
