Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
261 reviews
ArtiphonSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Artiphon INSTRUMENT 1 is the first MPE MIDI controller that lets you strum, slide, tap, and drum on a single interface.
Artiphon (artiphon.com) has 261 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
261 approved reviews, newest moderated first
Trying to figure out what in my PC makes this work so badly. "Internal disconnect" every :30. Despite several Firmware updates. SSD only half full.. Excellent service in Ordering Tracking and Delivering UNIT.
By Kerry
Response from Artiphon· Nov 21, 2023
Hi Kerry, our support team is happy to assist you! Please be on the lookout for an email from us.
The Orba 2 is AmAzing! A very very cool tool with unlimited potential for creativity. The customer service was very good too, although turnaround in responses to emails usually took 24-48 hours so I got the sense it was a smaller company.
By Renge G.
Response from Artiphon· Nov 14, 2023
Thank you for the review, Renge. We're so happy to hear that you're enjoying your Orba 2. Happy looping!
Items arrived on time and in good condition.
By Erin W.
Response from Artiphon· Oct 17, 2023
Hi Erin, thanks for sharing your review. Happy looping!
There awesome
By Paul C.
Response from Artiphon· Sep 19, 2023
Hi Paul, thanks for sharing your review!
Quality of sound, easiness to operate, the small band is a show 😁
By espessim
Response from Artiphon· Sep 12, 2023
Hey there, thanks for sharing your review. Happy music-making!
How do you verify a private Chinese company? You don't answer questions you just keep deleting my review
By David W.
I'm 86 and a frustrated music lover. I play no instrument,but wish I did. Your product allows me some degree of music creativity. I don't think my "practicing" will amount to much, but, damn I'm having fun
By John S.
Response from Artiphon· Aug 15, 2023
HI Jonh, thanks for sharing your experiencing with our instruments. We're happy to hear that you're having fun.
I had a great experience with the Artiphon team members by e-mail communication. They were professional and courteous...and I received my order quicker than I expected. And the Artiphon INSTRUMENT 1 is SPECTACULAR...THANK YOU, Artiphon!
By Sonya
Response from Artiphon· Aug 8, 2023
Hi Sonya, thanks for the review! We're happy to hear you're enjoying your INSTRUMENT 1. If you have any questions in the future, our team is happy to help you.
