Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
22 reviews
Art Heroes by MrNunezSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Art Heroes by MrNunez is an online learning platform for artists who want to build professional skills in 3D art, character creation, and real-time production.Created by working industry professional Marlon Nunez, Art Heroes focuses on practical knowledge that can be applied directly to real production. Instead of only teaching software features, our courses take you through complete workflows, techniques, and creative processes used by artists working in the entertainment and digital industries.Our courses cover areas including ZBrush, character sculpting, anatomy, MetaHuman, Unreal Engine, texturing, look development, digital humans, and real-time workflows. Each course is designed to help you understand not only *how* to use the tools, but also *why* professional artists make certain creative and technical decisions.Art Heroes brings together experienced artists and educators with backgrounds across film, games, advertising, and digital production. Our instructors have worked on projects and productions for major companies and studios, bringing real-world experience into every lesson.Whether you are starting your journey in 3D, looking to improve your character art, or wanting to develop production-ready skills, Art Heroes provides structured learning designed around real artistic workflows.Our goal is simple: help artists become better at what they do and give them the knowledge, workflows, and inspiration to create professional-quality work.
Art Heroes by MrNunez (artheroes.co) has 22 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 2 reviews with 1 star · Clear filters
LOL wtf? You Order Pictures with a frame and you have to construct everything on your own ????????? lol
By Fredi
Response from Art Heroes by MrNunez· Aug 30, 2026
This seem to be intended for another business. This is ArtHeroes by Mrnunez 3D art school, can you please review?
I really wanted to love ArtHeroes. I actually left a positive review early on because I was excited and was nudged by their staff to do it. It was good until I hit a wall that actually required customer support to help, when I started to get stone-walled, avoided on platforms, ghosted for multiple years over trying to get value out of the course. I specifically paid a premium for the mentorship. But when my project file got corrupted early on, which was a huge blocker for a begiinner, I was told I couldn't be helped with technical issues and it was out of their support scope. Which was fine, however I couldn't keep up with the course while fixing the issue, and Art Heroes refused to offer any sort of alternative during the mentorship, after, and ignored contact attempts through the Circle site. I wasn't asking for them to fix my program, moreso if I could be moved into a different mentorship cycle, or given an alternative course, or if there was anything at all they could do. Because, after that I was not able to get the actual course experience. They told me they couldn't do anything at all because "the course was delivered as promised." I was then told to use a "Feedback Channel" for "guaranteed support," but that channel was inactive and obviously not a decent alternative to a mentorship. They told me software issues are "outside their scope," but then said I should’ve attended more sessions so the instructor could "address technical challenges." Yet my mentor told me he couldn't help with that, and so I was lost there. I'd mentioned during the mentorship that I was struggling so much, I reached out to support etc. and nothing. It feels really shallow to take over $1,000 from a student and then offer zero solutions when your own support channels fail. To me there shouldn't have been any problem moving me into a different course or having an alternative when they know I didn't get the same experience as anyone else. I also shouldn't have had to struggle to get a response, behind the scenes things felt pretty unprofessional for what they marketed.
By Roiyel R.
Response from Art Heroes by MrNunez· Feb 19, 2026
We’re sorry to hear that your experience did not meet your expectations. After reviewing your February 2023 enrollment in our 6-week Stylized Character mentorship, we can confirm that the program was delivered as structured. Our records show that you attended the Q&A sessions on February 6th, 13th, and 14th, and submitted files that were reviewed by the instructor. There were no further file submissions for the remaining sessions of the cohort. The mentorship provided feedback during the 6 scheduled live sessions throughout the program. ZBrush file corruption is a local software issue outside the scope of instructional responsibility, and the standard resolution is to continue working from a previously saved version. The program concluded in 2023 as planned, with the majority of enrolled students submitting their final work. We wish you the best in your continued artistic journey.
