Artera HomeReviews of arterahome.com

Such a dragged on wait to get my stuff. Took so long to get my order shipped, customer service was not the best, and now dealing with customs and having to pay for it because I was told by USPS that you guys are using fake labels. Let your customers know about paying for customs. Will never be buying from here again. Not worth the hassle.

We have not received most of our order, and are not provided tracking or mention of the rest.

The large woven circle has a couple loose strings. I sent an email to ask for help or a replacement.

I ordered two baskets. They were not sent, and all of my communications to customer service have been ignored. They are not a legit company and will steal your money.

These are gorgeous and have been awesome to configure, unfortunately during transit the box was destroyed and the largest one is super bent and warped and is too bent to hang in the wall as it’s curved. Total bummer - tried to straighten out and won’t budge. Otherwise these are cool!

It's been stuck at the same delivery status for almost 2+ weeks now and I tried emailing customer service but they haven't responded. Please process a refund and cancel my order or get it to me ASAP, thank you.

Never received order!! Have tried leaving 10+ emails and no response. It's been over a month and yet I read that many had fast delivery. Customer service is not good and no phone number I could find to call.

Amazing!!!! This fan is perfect just what I wanted !. Thank you so much . The quality is great and I love the color.