Great customer service!
Great customer service!
By Ashley
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
44 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wicker baskets, wall-woven decors, placemats & trays handcrafted from seagrass, water hyacinth, rattan, and bamboo, all products contain Vietnam's nature and the story behind its people original here.
Artera Home (arterahome.com) has 44 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 21 reviews with 5 stars · Clear filters
Great customer service!
By Ashley
Very cute mirror. Delivery was faster than expected! Thank you!
By Beverly C.
I was blown away by the beautiful construction of these pieces at such a reasonable price!! They blend beautifully with my coastal / farmhouse decorating. They so easily sparked ideas for placement. Need to order more!!
By Victoria
Great quality and workmanship of product.
By JB
I ordered a huge wall fan and it was at a great price compared to Amazon, which was surprising. The first one got stuck in limbo somehow through USPS, so I reached out to Artera and a rep actually sent me a new replacement fan at no cost to me. When the first fan arrived later the postal clerk told me there was $35 postage due so I refused it knowing the second one was on the way. I was emailing back and forth with the rep this whole time, letting him know my frustration with the fan issue etc and he was prompt and helpful and interested in solving the issue. The second fan arrived and I loved it! This could have been a 3 or 4 star review for the shipping issues alone, but this is a five star review because of the great customer service response I received. Worth the trouble, worth the wait! Highly recommend…
By Teri M.
Love the mirror! Great communications.
By Christine
We bought the Eddy mirror, and we could not be happier! This mirror now hangs in our entryway/outside veranda. We only had it for a week, but the compliments have been many!!!!! It has that coastal vibe we were looking for. It not only looks terrific, but the customer service from this small company was the biggest standout! Packed and shipped perfectly. This is not a one-time purchase for us; we plan to order from this company again in the very near future!
By David P.
I got wall decor and love it! So quality and chic piece
By Merve K.