Art3dReviews of art3d.com

I ordered interactive play tiles for my toddler and found them on this website. Shipping included a very sturdy box, and it was received rather quickly. My toddler and older kids love them!

I am very grateful that Art3D are willing to give me a refund on the product I purchased. I was disappointed in the the product. It was not what I thought it would be. The depth of the pattern is too deep for a ceiling.

I had to follow up three times (took a day waiting, just to respond back with a, we will look into this) just to determine the status of my order. After waiting a full week, I was then told it would not ship until next week. At no point was I proactively updated. When I asked whether a discount could be offered due to the delay and inconvenience, I was told the item was already on clearance. The only alternative presented was a full refund, which was not a practical solution because my customer has already been waiting for the order. Not a deal breaker, just not ideal. The response time and follow up is more the reason behind my rating. At this point, my only option was to ask that it be shipped as soon as possible. So far, the overall experience has fallen well below an acceptable standard, particularly in terms of communication, accountability, and customer service.

Product was as advertised

Fast delivery easy to match up with other tiles

The samples that I ordered came quickly. I am pleased with the choices and I know we will be able to decide on 2 different colors that will work in our Wellness center.

We placed an order that showed in stock but it was not

I am absolutely impressed with not only the quality of the WPC Slats I received (Walnut) but also the cost of shipping (FREE) and how quick shipping was. I have product from Wood Veneer Hub and not only is it almost double the price as what is offered by Art 3D, but it doesn’t feel as good in quality. The waterproof WPC slats look very real like stained wood and it looks triple the price