Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
175 reviews
ArraeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Feel Your Best, Be Your BestWe create 100% natural supplements with real results and zero woo. With accurate dosing, Arrae’s alchemy capsules solve everyday problems that women constantly deal with. You know what we mean - bloat, anxiety, etc. The stuff that comes up at every girl’s brunch. This is the wellness product for the millennial woman, who has a lot on her plate but doesn’t want to compromise on how she feels. We believe that when it comes to personal goals and peak health, you don’t have to make a choice, you can have both.
Arrae (arrae.com) has 175 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 96 reviews with 1 star · Clear filters
Avoid at all costs - you will have to pay a £50 customs fee for 1 small order if you are in the UK. Poor customer service (dismissive attitude when I told them I was not aware of this) and be warned - the clinical studies that are quoted as having been undertaken, are clinical studies complied by OTHERS and Arrae have taken the bits that benefit them for maximum sale and profitability.
By Sam B.
Have been waiting for my order for more than 1 month now. There’s is absolutely no reason it should take this long to ship something from the US to London. I will refuse the order so I can get a refund as there’s no way I’m ordering again given how long it takes. I’ll probably also incur customs fees so will update on how much this is when it finally comes, although anyone’s guess when. UK customers AVOID!
By Bella D.
Doesn’t work. I got mine been on it for two days so far and nothing Will request a refund but I see from the reviews that’s difficult Should have read these reviews more closely Still feeling really bloated Read the reviews before buying this product!
By Sunita T.
the products came broken. 3 of them. shards of glass broken everywhere in the package. my dog got a glass splinter when i opened the package. They offered a full refund for the entire order. I only received partial refund. I emailed so many times. Why don't they have a customer service phone number. Arrae 's customer service is horrible and they kept my money, I'd give them a zero stars.
By Lydia T.
Product did not work whatsoever
By Anon
Tried this product for sleep. I complained that it didn't work and they said take 3 pills instead of 2. Still did not work.
By Grace R.
The sleep aids seem to work ok but I don't remember signing up for a subscription and recurrent charges. I just order one time. Agree with others, deceptive and misleading. Avoid.
By Patrick M.
Response from Arrae· Jan 9, 2024
Hi Patrick, Thanks so much for your feedback. We do apologize for any confusion ordering from our website. We offer both one time and subscription orders for our customers and we try to put in as many notifications as we can to let people know they are signing up for a subscription. This includes at the checkout where the only way to have your payment go through is by checking a subscription acknowledgment checkbox. Without the customer checking that box - we cannot sign someone up for a subscription or send subsequent orders. If you need any help unsubscribing - please reach out to [email protected] and we would be happy to help. Sincerely, The Arrae Team
Awful customer service. Over Christmas a friend and I both received order confirmations for orders we hadn't made. It seems Arrae must auto-select a subscription which neither of us had knowingly accepted. As soon as I noticed I got in touch and flagged the mistake and asked for it to be cancelled, my friend did the same thing 2 days later. Her order and subscription was cancelled but for some reason, they're refusing to cancel or refund me. Despite the fact it's obviously a mis-leading subscription in the first place and they agreed to refund someone who was in touch after me. Will never order from them again and will stop recommending them now unfortunately.
By Phoebe
Response from Arrae· Jan 9, 2024
Hi Phoebe, We are very sorry about the experience you had and appreciate the feedback. We want our customers to have the choice between a one time purchase and a subscription, but we would never auto-enroll anyone into a subscription. We do our best to differentiate those on our website and at the checkout and will continue to work on improving the website experience. Warm regards, The Arrae Team
