Excellent customer service
Excellent customer service, received quickly.
By Shannon W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
731 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Have you been to a resort where you loved the smell and wished you could make your place smell like that?World-Class Resorts have a Unique Fragrance in their Lobbies, Casinos, and other Public Areas. We provide solutions for your home using the fragrances from these resorts.
Aroma Retail (aromaretail.com) has 731 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
731 approved reviews, newest moderated first
Excellent customer service, received quickly.
By Shannon W.
The candle, room spray and diffuser oil all smell exactly like the Aria in Vegas. It will hold me over till I can go back and visit Vegas again 😍
By E M.
Great products! Best aromas!
By JOE
Excellent products - I have bought two gift sets so far to remind my wife and I of the great time we had in Vegas in 2018. The scents take us straight back to the amazing casinos and bring back fantastic memories. Really good, fast service and affordable international delivery as well (we live in the UK). Thanks Cristina!
By Chris P.
We have purchased several Items from aroma retail. We have found them to be reliable with quick delivery and fantastic follow up service.
By Dave E.
Love it! Smelled just like Royal Pacfic at Universal Studios!
By F. E.
Was great and the customer service was great
By Matthew O.
I love the scent but one bottle came broken and the others spill out of the top when you spray.
By Esty K.
Response from Aroma Retail· Jun 18, 2020
Hi Etsy! We are sorry that your bottles arrived broken, please shoot us an email at [email protected] explaining your situation and we will rectify the situation for you! Thank you again :)