Excellent service in delivering the…
Excellent service in delivering the product in timely manner.
By PATRICIA W.
Response from Aroma Retail· Oct 19, 2020
Thank you, Patricia! We are thankful for your support :)
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
731 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Have you been to a resort where you loved the smell and wished you could make your place smell like that?World-Class Resorts have a Unique Fragrance in their Lobbies, Casinos, and other Public Areas. We provide solutions for your home using the fragrances from these resorts.
Aroma Retail (aromaretail.com) has 731 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
731 approved reviews, newest moderated first
Excellent service in delivering the product in timely manner.
By PATRICIA W.
Response from Aroma Retail· Oct 19, 2020
Thank you, Patricia! We are thankful for your support :)
thank you! great services
By Marie-Valentine ` G.
Response from Aroma Retail· Oct 19, 2020
We are happy to serve you :)
The product smells at great as I expected however one of the lids on a bottle wasn’t secured and leaked over all the other bottles creating a big mess in the packaging and losing a good portion of one bottle, which was disappointing.
By Cory W.
Response from Aroma Retail· Oct 19, 2020
Thank you for the honest review! Please reach out to our customer service about this issue so we can make it right! [email protected]
Best aroma store ever!!!
By Tania T.
Response from Aroma Retail· Oct 16, 2020
Wow, thank you for the positive review! We are thankful for your support :)
Aroma Retail has outstanding customer service and has the best home scents I have found. I have had samples sent from other companies that smell incredibly artificial. Asian Garden is my favorite thus far! Thank you!
By AJohnson
Response from Aroma Retail· Oct 16, 2020
Thank you so much for your wonderful review :-) We are so happy you found us and love our products, thank you very much for your business!!!
When purchasing online, you are not able to smell various scents to determine what you will like. I love that I was able to order samples to test out. Now, since every fragrance smells wonderful, the only problem is narrowing down the ones I want to order. Also, the shipping and packaging was great.
By Andrea F.
Response from Aroma Retail· Oct 14, 2020
Wow, thank you for the awesome feedback! We wish everyone could smell our scents right away, we are so happy you enjoyed our samples!
I am very happy I splurged and bought my machine. The Thomas Pink fragrance I initially selected is divine, the person in charge of their YouTube provided exceptional customer service when I posted a question! Thank you.
By B B.
Response from Aroma Retail· Oct 14, 2020
We are glad you are satisfied with our products! Thank you for leaving a review everyone can learn from :)
Always great service
By Jennifer I.
Response from Aroma Retail· Oct 14, 2020
Thank you Jennifer, we appreciate your support!