Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
24 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arctic Lab Supply is a U.S.-based provider of research-grade peptides and laboratory compounds, committed to consistency, transparency, and reliability. We serve researchers, laboratories, and analytical professionals who require high-quality materials for scientific and experimental use only.Our focus is simple: deliver clearly labeled, properly handled, and independently tested research compounds with a straightforward ordering experience. Every product offered by Arctic Lab Supply is intended strictly for laboratory research and analytical investigation (RUO) and is not designed for human or veterinary use.What sets Arctic Lab Supply apart is our emphasis on quality control and documentation. We prioritize sourcing from vetted manufacturing partners, maintaining clean packaging standards, and providing batch-specific information when applicable. Our goal is to make it easy for researchers to identify, receive, and work with materials confidently within controlled research environments.We also understand the importance of speed and communication. Orders are processed promptly, tracking information is provided, and our support team is available to assist with order-related questions and logistics. Transparency and responsiveness are core to how we operate.At Arctic Lab Supply, we believe trust is built through consistency, clarity, and accountability. We are continuously improving our processes, expanding our catalog responsibly, and investing in systems that support researchers’ needs—without hype or misleading claims.Arctic Lab Supply exists to support scientific exploration with dependable materials and a professional, no-nonsense approach.
Arctic Lab Supply (arcticlabsupply.com) has 24 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 3 reviews with 1 star · Clear filters
My order has not arrived
By Consumer
Response from Arctic Lab Supply· Oct 12, 2026
I’m sorry your order had not arrived when you wrote this review. Please email [email protected] with your order number so we can check the shipment status and address any unresolved delivery issue. — Arctic Lab Supply
**1 Star — Do Not Buy From This Person** Ordered research products from their website. Then they shipped to the wrong address, got sent back to the company, aka Dane Connick, completely ghosted me. No response to emails, no answer on the phone nothing. For over a month! Had to track him down, found out his TikTok, just to get a reply, and when I finally did, he had the nerve to tell me I owed them $150 for shipping and insurance to reship MY order to the correct address. An address error that was on THEIR end. Absolutely not. But honestly go look at their TikTok before you even think about ordering. This duchebag is not even 21 years old and has no business operating in this field. And if you look closely at their videos you can see their peptides sitting out at room temperature. That should tell you everything you need to know about how seriously he takes what "artic labs supply" is selling. He illegally took my money, never delivered my order, ignored me, and then tried to squeeze more money out of me to fix his own mistake. That's theft as far as I'm concerned. There are complaints about this person on multiple platforms and I wish I had looked harder before I ordered. But I'd never think to look at a peptide scientific company up on ticktock smh. Save yourself the headache. Look at his goofy ass on TikTok. That says it all. tiktok arctic.lab.supply
By Dreas
Response from Arctic Lab Supply· Jul 12, 2026
Hi — we take every review seriously, so I want to address this directly. When a package is returned to sender, our policy is to reship at no charge when the address error is on our end. If there was confusion about who was responsible for the address issue, that should have been resolved clearly and quickly — and if it wasn't, that's a failure on our part and I apologize for that. What I can't accept is the claim that we kept your money. Every undelivered order is either reshipped or refunded — no exceptions. If you still haven't received a resolution, please email [email protected] and I will personally make it right today. Regarding the personal comments — I'll let our customers and our product quality speak for themselves. — Arctic Lab Supply
Overpriced and terrible shipping. He recently increased prices even higher to take advantage of the early buyers getting into the peptide space. Your money is better spent elsewhere. Do more research for competitive pricing and not some lettuce head goofball kid.
By Dominic
Response from Arctic Lab Supply· Jul 12, 2026
Hi Dominic — fair feedback on pricing, and we hear you. We've actually held prices steady since launch and invest heavily in third-party testing and cold-chain handling, which does cost more than some competitors. That said, if shipping was slow or unclear on your order, that's on us and I'm sorry. If you want to give us another shot, reach out at [email protected] — happy to make it right. — Arctic Lab Supply
