Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
674 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arby's sandwich shops are known for slow roasted roast beef, turkey, and premium Angus beef sandwiches, sliced fresh every day.
Arby's (arbys.com) has 674 customer reviews on The Fair Hearing, with an average rating of 1.9 out of 5.
674 approved reviews, newest moderated first
Very disappointed with beer batttered fish sandwich.used coupon and arbys didn't apply it to final Price.went back they said they would debit credit card back 3 dollars back.checked bank account and they charged me 13 dollars more. Very disappointed.
By Erich N.
Littleton, CO Littleton Blvd. & Broadway. I haven't eaten at Arbys since the 70's as the meat went from delicious to rubber, but I got a free greek gyros coupon so went today. The sandwich was a 10+ and so was the service!!!!
By E.A.
Amazing!Please do not take the new beer battered fish sandwich away!You out did yourself!The BEST ever fish sandwich!
By Julie
I ate at the Arby’s in jellico, Tn today. Had a baked potato with broccoli and cheddar. It was the absolute best baked potato I’ve got from there in years. The service was excellent also. Great job all around.
By Lois
Do not try and get anything at the drive thru here in Beaufort SC. 9 out of 10 times they will leave you sitting in the drive through lines for 20+ minutes just to inform you that their drive through is down - again. Last 10 times I went I was only able to go through the drive through once. This last visit I was #3 in line. The sign on the door said the inside was open but I watched 5 families walk up and back to their cars as it wasn't open after all. Once I became 2nd in line at the drive through I waited 20 minutes (after waiting over 15 minutes with the 3rd driver in front of me)...the driver in front of me finally heard someone on the intercom after 20 minutes who said the drive through was down. RIDICULOUS! The employees at this location are TERRIBLE and VERY lazy. DO NOT RECOMMEND!!!!!
By Mary
Ray and his co worker that was a blonde head i believe were awesome! Very friendly, forth right and charismatic. Much appreciated:) ty guys!! Kellie harrison ❤
By Kellie L.
In light of the Covid-19 pandemic, your commercials are showing food handlers preparing and cutting sandwiches without wearing sanitary gloves! If you're going to do a good sell commercial, please show food handlers wearing sanitary gloves, , , thank you!
By OROD
Very Good Place To Eat
By Former S.