Arby'sReviews of arbys.com

their fries r really yummy and if you put one star u flipping stink

Amazed that a manager could not adjust my on-line bill so that I did not lose my bogo sandwich deal. It does not seem like a hard task, instead I lost my meal and the bogo deal!

I waited for 21 minutes and 19 seconds for two sliders and a small curly fry. They had 4 people in the kitchen, so there's no excuse for this. Both sliders and the fries were cold and looked pitiful. I recommend you save your money rather than visiting this restaurant. To be rested across from ECU is a prime location that should be granted to a business that can uphold a certain standard. This is completely unacceptable and I will ensure none of my colleagues waste their hard earned money at this ridiculous.

I just want corporate Arby’s to know I have always had great service at my location in Lewistown PA. The crew at this location always is always kind friendly and goes at of their way to make my visit great. I know most of them by name. Please let them know I think they are the best. I go there to eat at least once a week and sometimes I stop again for a snack like chicken tenders. Also I really like your fish sandwich. Connie Matthews

I wish I could give them a zero!! We went to the South Point Ohio store 4/6/24. We were over charged. He rang in an extra fry. I had no idea they no longer sale roast beef deluxe, so I took my receipt back up to the counter, the one employee he told me it came Mayo lettuce tomato. A female came up and informed me they no longer sale them... so I was charged .79 for tomato and .79 for shredded lettuce. I ask about the extra charge the male that was telling me these things rolled his eyes at me and said "oh my God" as he walked away!!! We spent $45 this visit which I will never ever go to this store again, I will either go to Ashland Ky or Huntington Wv.... so you just lost a person who frequents this store. I think the employees need repormend or suspended for their actions!!

Went to the mount Vernon store a the they didn't have change for 100 and I didn't have any other bills so instead of turn me away like everyone else they straight up compt the whole bill Wich I thought was amazing so I thanked them I am so impressed with this place so 10 star to them employees are always nice food always good

Arby's app sucks and they have zero customer service. First Experience: Placed app order on Sat at noon. App came back and said Arby's wasn't opened on Sat but I could pick the order up Sun after 6am. Duh! Tried to cancel order. Canceling is not an option. Duh. Got billed even thought I didn't pick up the order. Duh!. No one at corporate cared. Second Experience: Drove half an hour to get to Arby's/ App thru a "We are experiencing technical issues" and would not let me order. They 1) Need to remove their app. It is a piece of junk and 2) Actually get some customer service that cares. A company full of morons!

Just left the Arby’s on Hillcrest blvd in Chesapeake Va. Worse service possible. Ordered 2 shakes was told shake machine not working. Ordered roast beef sandwich and a fish sandwich. Asked for arby’s sauce and horsy sauce. Was told they were out of arby’s sauce?? Arby’s is out of arby sauce!!!!. I was the only car there (no one in line behind me or in front of me) but was asked to pull up out of line. Had to wait for fish to cook, this is 5:30 on a Friday night. Waited 12 minutes, then some guy came out of the back door and handed me my bag. Got home and no sauce what so ever in the bag, fish sandwich was thrown together and looked like they jumped up and down on it. The just cooked fish was still cold in the middle. These people have the worse customer service skills I have ever seen. I will definitely find another establishment that have roast beef sandwiches in my area to give my business and hard earned money to.