If the employers focus more on customers it would taste very good
The food was dry
By Lisa M.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
674 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arby's sandwich shops are known for slow roasted roast beef, turkey, and premium Angus beef sandwiches, sliced fresh every day.
Arby's (arbys.com) has 674 customer reviews on The Fair Hearing, with an average rating of 1.9 out of 5.
674 approved reviews, newest moderated first
The food was dry
By Lisa M.
I have never been so disgusted in my life. My steak bites were literally black and burned to a crisp. The service was like I was at a frat house with a bunch of drunks. I will never eat Arby's again
By Tiffany
Tried the new steak bites! They were way to salty and dry! Very disappointed!
By Mary E.
Arby’s is straight trash. The meat was cut completely wrong “the manager on the phone tells me it’s due to the machine being broken” everything was cold. And the manager didn’t even try to fix my order. So I pretty much got robbed. I wouldn’t recommend this store to anyone in the area. -10 out of 10…
By Ninnja P.
When a restaurant charges seniors $2.49 for a cup of water it's time to never go back. At 73 I never drink anything other than water after 3pm. I should have checked my receipt before I started eating but I never thought I would have been charged $2.49 for WATER!!! Last time we will be eating at Arby's.
By Roy W.
Pathetic Went through drive through Girl gave me my food while eating a CUPCAKE!!!! Never again….🤮
By Terrie
Ordered 2 beef and cheddar's thru Doordash. There wasn't much cheese if any in both sandwiches. How can you forget the cheese? Al S.
By Al S.
I went to arbys in phenix city, al. After seeing the commercial about their new brisket sandwich. When I got it, the slogan we got the meats was a joke. I had 3 small pieces of brisket on my sandwich. I paid 12.00 for this sandwich and it barely had any meat on it. It sure as hell did not look like the sandwich they advertised on commercial. Was very disappointed.
By veronica D.