All plants arrived in fantastic shape…
All plants arrived in fantastic shape even though the weather was freezing
By linda K.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,764 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
freshwater aquarium plants aquatic plants CO2 aquarium substrate "freshest aquarium plants in the industry"
AquariumPlants.com (aquariumplants.com) has 1,764 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,764 approved reviews, newest moderated first
All plants arrived in fantastic shape even though the weather was freezing
By linda K.
Very simple and straight forward packaging
By Kelly B.
All plants arrived alive and well
By Derek H.
Good communications about order, quality products and arrival in great shape. Excellent people to do business with - I have used them numerous times and have never been disappointed.
By Johnnie N.
I’m actually giving it a star to be able to write a review. They falsely advertise their products I was waiting for my shipment for more the 2 wewks when I checked online my order was canceled and the price on the product was $50 dollars more than the price I bought for The guy who attended the phone gave 101 excuses He told me the only thing I could do was buy at the new price That they no longer have the product ( but still show availability on line but of course $50 dollars more He was very disrespectful and told me to stop calling and to get a hobby Or something I do have several hobbies one of them being a 200 gallons Saltwater tank. The product that I bought and was canceled was fish amino acids
By Dayne A.
VERY VERY rude customer service beside the company falsely advertising products and I would like to be contacted by upper management about my issue
By dayne A.
Aquarium plants arrived in good condition
By EPJ
I have been looking at mystery snails for a very long time. When I found these purple mystery snails I had to have them. I did 2 day shipping and I got them on time. All of my snails were alive and health roaming around my tanks within a few hours of placement. Only one of my snails did not make it as its shell cracked during shipment. Thank you Aquarium Plants for your great customer service. I highly recommend this service to anyone looking for good and reliable service.
By Katelyn P.