AqaraReviews of aqara.com

Excellent customer service. ELLa responded promptly and completely resolved my issue.

Top-notch products. Top-notch customer service.

Addressed concern and friendly support.

Fantastic customer support. Friendly, fast and knowledgeable. Solved my issue

This is the second interaction I've had with the Aqara support team. Both times I was able to get to second line support and not have to go through my complete issue twice. Both times the issue was resolved and new hardware sent out within 2 days of resolution.

My J200 set suddenly alerted regarding a battery, and couldn’t charge 100% (almost 50%). I reported Aqara team on Monday, then they send another set on Friday! I appreciate very swift service!

Wij hadden een probleem met onze Aqara G4 deurbel, wij zijn snel, vriendelijk en duidelijk geholpen door Aqara Technical Support.

great support !!