Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
27 reviews
AptoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Created by and for commercial real estate brokers, Apto is the leading web-based software for managing your contacts, properties, listings, and deals—anywhere, from any device. Whether you’re a landlord rep, tenant rep, investment sales specialist, or generalist, Apto’s award-winning software will help you win business and close more deals in less time.
Apto (apto.com) has 27 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
27 approved reviews, newest moderated first
Have used for 4 years. Quick onboarding processing, continual training on a variety of subject matters and quick support feedback for more complicated tasks.
By Jeff
Response from Apto· May 2, 2018
Hi Jeff, Thank you for the review and for being a long-time valued Apto customer! We're so glad that you still find success with the tool 4 years later and hope you continue to keep us updated on your Apto experience. Best, The Apto Team
Excellent support. The new product is really impressive. We're already seeing increased adoption and have lots of confidence that the dollars will follow. We took the time to understand the old product and found the value but you have to invest the time.
By David
Response from Apto· May 2, 2018
Hi David, Thank you for leaving us a review! We're so glad to hear that you're happy with Apto, especially some of our newer features, and hope you continue to share your feedback with us in the future. Best, The Apto Team
Interface isn't very user friendly for beginners. As as admin, it is also difficult to work on the back-end at times. But all in all, the system is nicely constructed and when fluent, I can see the benefits it has to offer.
By Lisa P.
Response from Apto· May 2, 2018
Hi Lisa, Thanks for the review! We're sorry to hear that you've run into some issues, but we are working hard to make the tool as user-friendly as possible with new features like Prospect & Nurture, Maps, and Deals. Please continue to share feedback with us and reach out to our support team 720-669-1055 whenever you need assistance. Best, The Apto Team
First, we love Apto as it keeps our salesperson completely organized and on top of his game. Apto customer service is very responsive and helpful. 4 stars instead of 5 simply because there are some quirks in the transition to the updated Salesforce platform which are frustrating and we end up having to switch back and forth between platforms to achieve our preferred results.
By Michelle K.
Response from Apto· May 2, 2018
Hi Michelle, Thanks for the feedback! We're sorry to hear that there have been some frustrations in updating your Apto, but we can ensure you that both our support and product teams are working hard to iron out all of those kinks and improve your experience in the tool. Please do not hesitate to reach out with any other concerns. Best, The Apto Team
I thought the product was streamlined and good.
By MK
Response from Apto· May 2, 2018
Hi Michael, Thanks for the feedback! Please continue to keep us updated on your Apto experience and let us know if any needs arise. Best, The Apto Team
My team and I have been very satisfied with APTO. Although there have been some kinks here and there, which is to be expected when migrating to another CRM after years of using another one; however, the tech and support staff at APTO have been excellent. They are diligent, courteous and efficient.
By Sam
Response from Apto· May 2, 2018
Hi Sam, Thank you for the review! We're happy to hear that our support staff has been helpful to you. If you have any specific bugs or fixes that we should be aware of, please let us know so we can make your Apto experience as seamless as possible. Best, The Apto Team
Apto is a great tool for our company. It integrates well with Salesforce and helps us easily track things.
By Donna B.
Response from Apto· May 2, 2018
Hi Donna, Thanks so much for the review! We're glad to hear that you and your company are enjoying Apto and hope that you continue to share feedback with us. Best, The Apto Team
Apto is a very good program.
By Matthew
Response from Apto· May 2, 2018
Matthew, Thanks for the review! We hope you continue to enjoy your Apto experience and please let us know if there is anything we can improve upon. Best, The Apto Team
