Boxes were trashed - so unable to give as gifts as intended
Waited ages for goods to arrive. When they did they had been inadequately packed and the boxes were completely trashed so I couldn't give these as gifts. I asked for a refund. I was offered £3 "compensation" - I paid £40.46 for 2 Tetra Tower Stacking games (plus £8.09 in taxes not mentioned on the invoice) - which are available at HALF this price from Amazon I subsequently found out. I have exchanged about 20 emails - they can't refund me because the postage to send them back would cost more than they're worth. I suggested sending flat packed boxes so that I could repack them - no comment. Eventually they offered £5 compensation. Their customer service is terrible. I've ended up paying more than twice as much as I should and they arrived in damaged boxes. Lesson learnt - NEVER shop from Facebook adverts and ALWAYS check reviews
By Mrs T.
