Appliance Parts 365Reviews of applianceparts365.com

I paid for next day shipping and they sent it 9 day economy shipping. These guys are crooks. Total trash! Do not use these guys!

Paid extra for 2-3 day shipping, almost 2 weeks later, still has not showed, could never get ahold of anybody, and when I finally did I asked for a return on my shipping money since it did not arrive in the time i purchased, and they told me they could not refund the money. Terrible way to handle business.

Do not buy parts from this site, they will mass with your order. They don't have anything in stock but they show they have it

I ordered a replacement oven element using overnight shipping. They sent out my part the next evening, using Home Delivery instead. I contacted them through PayPal to dispute the charge and to try to recoup my shipping fee. They told me it was FedEx's fault that my order wasn't shipped properly, and that I should contact them to get my money back. I thought the shipper chose the shipping method?? These guys are complete scam artists!!!

Thieves, said they had part in stock, took my money, then said oops, it will be 2 weeks. Now is has been 5 weeks. No refund possible, no part delivered, no response from customer service. I chatted with them and they said part was shipping. I asked for proof, they said oh well maybe it has not been picked yet so no proof available. They are liars and crooks and I ask why paypal does business with them. I should have checked reviews prior to ordering

I read some bad reviews about Appliance Parts 365. My experience has been good. It is true I could not get somebody on the phone. I ordered the part online and it said shipping was 5-9 business days for regular $ 9.99 shipping charge. On day 6 I tried to call but could not get ahold of anybody. So I sent email asking about shipping. On the same day I received the tracking number. The part was received within the time frame given and it was the correct OE replacement. Amazon market place had it for $ 116 and it is after market; I paid $ 62 with Appliance Parts 365

Ordered a part on 11/16 and promptly paid via PayPal. My bad, did not receive an email confirmation of the order and after 2 weeks had not received the part or any kind of shipping notification. Initiated a CHAT via there website, no response. Left a message for a call back, no response. Sent an email through Contact Us on their website, no response. Luckily, PayPal was able to cancel the transaction and issue a refund. Stay away from these guys.

Part ordered and after a couple months still did not receive, emailed and they gave me runaround over and over. Asked for a refund and no response. Got a refund from my credit card company. This is a scam company. DO NOT ORDER from them.