Not reliable or honest !
When a major appliance needs a part go somewhere else. This company is a joke.
By David R.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
748 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Great prices on genuine, name brand, appliance repair parts as well as generic appliance parts. We also sell HVAC parts! We have all major brands, including but not limited to Whirlpool, GE, Frigidaire, Haier, Maytag and more!
Appliance Parts 365 (applianceparts365.com) has 748 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
748 approved reviews, newest moderated first
When a major appliance needs a part go somewhere else. This company is a joke.
By David R.
good price, delivery, quality - very satisfied
By CZERNIEJEWSKI/DAVID R.
A bit more communication regarding the status of the shipment would be appreciated
By Shawn M.
Easy and hassle free.
By Leisa B.
Terrible company!!!! Got sent fake parts instead of the authentic pictured and advertised. I have been trying to reach them for several weeks via phone, email, etc and no one has yet to get back to me. DO NOT BUY
By Dayshva S.
Don't trust the website for stock and shipping dates. They lie. Don't trust customer support when you check on your order. I ordered a part on July 3rd, sent email to customer support on July 30th about the order. They stated that it was 'in shipping' and would be out within 3 to 5 business days. When I called back 4 business days later, they said that the part was not in shipping and was still back ordered (even though the site stated that it was in stock and could ship within 1 day) They get 2 stars instead of 1 because when I asked to cancel the order and get a refund, paypal was credited within the hour. So at least there was that.
By chris C.
actually after careful review they sent 3 parts Shelf bins for fridge and all3 broke after leas than 1 week no wonder proces are so low.... go elsewhere
By martin M.
Made me a little nervous receiving the email before my order, but it arrived.
By Angie V.