Everything was a perfect fit
Everything was a perfect fit
By JAKE H.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
748 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Great prices on genuine, name brand, appliance repair parts as well as generic appliance parts. We also sell HVAC parts! We have all major brands, including but not limited to Whirlpool, GE, Frigidaire, Haier, Maytag and more!
Appliance Parts 365 (applianceparts365.com) has 748 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
748 approved reviews, newest moderated first
Everything was a perfect fit
By JAKE H.
Crooks Item was on backorder, Applianceparts 365 cancelled the order and will not refund money. Numerous emails from Appliaceparts365 promising to refund money Filed BBB complaint Order# 1193727 Called company and does not answer phone, leave msg response
By Mark W.
It was average. Don't like paying for shipping. If desperate for a part I might use again but would search for a free shipping place first.
By Leslie H.
Don't order from this "company!" I ordered a stove top and they immediately charged my card but never an order confirmation, delivery update, nothing. And no reply when I tried emailing. I filed a complaint with the BBB and only then did they respond. Crooks for sure!
By Patricia F.
Great item, great price
By Bobby D.
Purchased a part that was in stock on the website. They emailed that it was not in stock and said it was on back order. They cancelled the order and have not returned my money. Customer service is through email and they do not answer the phone. Complete runaround and fraudulent. Mr. Mitch Gilbertson, owner of appliance parts 365 is a crook and a thief. Zero customer service and the company should not be in business
By BB
I received the part as described on the site and on time with no issue. The part was sealed by the manufacturer. The core return process took longer than expected but they honored the core return free. I am happy.
By Stever M.
haven't received my order and your link doesn't help
By Michael C.