appleexpress.comReviews of appleexpress.com

Absolutely the worst delivery service in Canada. the packages just stay in their warehouses for weeks, they try to deliver once a week and drivers are super lazy and avoid using buzzers or even trying to make the delivery. They've even driven to the wrong address multiple times. Additionally their customer service lies to customers about delivery dates.

Edit to my bad review. Apple Express did deliver my package the next evening and apologised. The tracking log said it was already being processed for returning to Shipper. That freaked me out. I'd finally tracked down the old book I'd been looking a long time for, and just when I was about to feel it in my hands - it was being taken out of my reach.

My package went from Hong Kong to London faster than from Apple Express to my door. According to Apple Express' own tracking, my package should have been here last Monday by 9 pm. It's Thursday now and I still have no package, tracking has not been updated. Every time I get a delivery from them, it's late.

Package was transferd from dhl to this service , 3 attempts were made as the site says , after viewing the camera system there was no attempt made , called the service, the driver tried to text a old phone number , with no reply . So that is there attempt , no longer drivers get out of the vehicle and go to a door for a attempt . 0 stars . For service

How are they still on business? How come they have the worst drivers and delivery guys and still be on business?

Was told the delivery could not be made and an attempt would be made the next day. Did not hear anything for weeks, attempted to call (their number is offline), and email to no response. Finally got the company I ordered from involved and it was delivered in less than 24 hours from that dispute. Horrible customer service, and no way to add delivery info or to talk to someone at Apple Express about a missing package.

Delivery instructions not followed and if it wasn't for my neighbor it would have gotten stolen. Once I get my other orders from Temu I'm not ordering from them anymore.

Horrible experience. Order 4 books on Dec 22, it's Jan 3rd (more than 10 days) and my parcel is not here. I emailed a few days ago, of course no reply. Indigo if you choose this service to ship my stuff again, I'd rather purchase them from Amazon or somewhere else.