Good management system
I am in charge of maintenance for over 480 units and this makes my life easy. Staff is very responsive to bugs/upgrades. Online at PC workflow is best we have seen, Android App is excellent for working in the feild.
By Gerry
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
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765 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record.
AppFolio Property Manager (appfolio.com) has 765 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
765 approved reviews, newest moderated first
I am in charge of maintenance for over 480 units and this makes my life easy. Staff is very responsive to bugs/upgrades. Online at PC workflow is best we have seen, Android App is excellent for working in the feild.
By Gerry
We can't imagine our business without Appfolio! The user-friendly functions are amazing and Appfolio is ALWAYS adding new features to improve productivity. Customer support is top notch, although we have only needed it a few times out of almost two years! Our tenants love the convenience and security of the online payment system, which has cut our time spent on bookkeeping by more than half! You will not be disappointed if you choose this software company!! Thank you Appfolio!
By Kelly
We appreciate that we can send suggestions for some software changes. Sometimes we wish those changes could occur sooner than later...but we like that Appfolio is open to making changes.
By Julie
I can only express how much time I have saved by using this program and the level of help that is available to walk you through the process! The whole staff is amazing!! AppFolio is constantly updating the system to make it better and easier to use. When new features are added, you are send an e-mail with the new features. I ABSOLUTELY love and recommend this program, you will not regret it, it is so easy to use and you have access from anywhere! 'JUST DO IT"
By Laura H.
All Appfolio's features are about how property managers work and what makes rental property work more convenient and efficient. They make us look good and help us operate at a higher level so that our company can keep up with the growth we have and also look good.
By Shannon
Appfolio listens to their customers and responds by implementing processes that help us manage our portfolios more efficiently for our customers.
By Susan
This program is so user friendly and the staff is so helpful.
By Angel
its a must have tool for property managers, from accounting to maintenance reports.... its just great
By Diego