Very easy to handle claim
Very easy to handle claim. Quick payment.
By Vicky C.
Response from Aon Affinity Travel Practice· Jul 14, 2025
Thank you Vicky!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
599 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Aon is in the Business of Better DecisionsWe shape decisions for the better — to protect and enrich the lives of people around the world. We believe that businesses thrive when the communities they serve and the people they employ also flourish. Our culture enables us to bring our best each day and do great work for our clients and their customers.Aon Affinity's Travel Practice is a leader in the provision of customized travel insurance programs for many of the world's most renowned travel companies. With a focus on the design, distribution, and management of customized travel insurance programs, we aspire to provide unmatched service to our travel clients and to the travelers protected under our travel protection programs.Linked In: https://www.linkedin.com/company/aon-affinity-travelFollow us on Twitter @AonTravel: http://bit.ly/2gbFZ5DVisit our Travel Blog: https://www.aon.com/travel_blog/default.jspCareers: https://aon.io/traveljobs
Aon Affinity Travel Practice (aontravelclaim.com) has 599 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
599 approved reviews, newest moderated first
Very easy to handle claim. Quick payment.
By Vicky C.
Response from Aon Affinity Travel Practice· Jul 14, 2025
Thank you Vicky!
The AON group was thorough and efficient. It took some doing to really understand exactly which documents were required, but we persevered and the outcome was successful
By Saundra
Response from Aon Affinity Travel Practice· Jul 8, 2025
Thank you Saundra.
Very easy to submit documents, easy to know what I still needed to submit and they paid exactly what we expected without every speaking to a human.
By Roberta
Response from Aon Affinity Travel Practice· Jul 8, 2025
While we do have humas to speak to if need be, it is great that the system was able to guide you through the claim process. Thank you Roberta.
I would buy this insurance again. It was easy to file a claim and I received a refund within a short time.
By Joanna
Response from Aon Affinity Travel Practice· Jul 8, 2025
Great to hear Joanna. Thank you for sharing your experience.
We did the request basically on line, it was so clear and easy. When we did talk to someone they were always so nice. Your company was so fast I'm sure you can not be beat.
By Randall
Response from Aon Affinity Travel Practice· Jul 8, 2025
Thank you for the kind words Randall.
Everything went perfectly smooth. Case was closed quickly without any problems.
By Cindy C.
Response from Aon Affinity Travel Practice· Jul 8, 2025
We are glad the claims process was smooth and it was processed quickly. Thank you for your review.
Claim approval was handled to our favor even it took a little while.
By Antonio
Response from Aon Affinity Travel Practice· Jul 8, 2025
Thank you for sharing your experience Antonio.
The review of my claim was completed within in 10 days, and the result was approval without the need for additional paperwork.
By Gayle D.
Response from Aon Affinity Travel Practice· Jul 8, 2025
Happy to hear Gayle. Thank you.