AnzziReviews of anzzi.com

Stay away from this Company Anzzi, Purchased a Bathroom Vessel Faucet approx. 1 yr. and half ago and it's already leaking, Tried to contact the company on the warranty since it's lifetime, and all I keep getting is emails telling me they're checking on the registration for the warranty. Tried going online to order a new replacement cartridge and no luck finding parts for this brand, Even ANZZI doesn't sell parts for they're faucets, Called a my friend a licensed plumber and he said replace the faucet it's not worth trying to find the replacement parts. They look high quality but they're junk.

Quick shipping, low cost, and high quality!

After 6 months of smart toilet use remote went out. Company is unwilling for any type of support stating out of warranty. Remote replacement cost $300. This is not a luxury built brand if product does not last a year. Very disappointed buyer beware

Nice faucet, great price. Wish there was another aerator available for a little more powerful flow. But it is really nice as is.

The heater bar arrived as promised but there is a big scratch on the front. I altered the customer service team of this issue and was promised a response. 2 weeks later there has been no response.

Item as describe, Good product, shipping arrived on time, product was look nice waiting for plumber to install soon thanks.

I do not usually review items But feel the need to review this crappy product and company. Never have I ever received such bad customer service in my 59 years of life. The drain instructions and parts do not match up. I tried to talk to customer service and after days of waiting I find out no one there knows anything about their product. They say to drill a 2" hole and then tell you put a 2-1/4" gasket in it. I take pictures with a tape measure showing the dimensions and instructions and then since they can't comprehend even the most basic concepts of math I get told to take a video. Then they say those aren't their parts. As if some magical parts just showed up at my house. This is what you get with Chinese made parts and customer service elsewhere who have never once seen their own parts. Beware.

Ordered Ordered 12/1/2023 has never left your builiding, communication and logistics suck ass, and they just now repond??? after 3 years???