Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
65 reviews
Moon Cakes - Etsy StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Moon cakes is an etsy store
Moon Cakes - Etsy Store (anxietyplushies.com) has 65 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
65 approved reviews, newest moderated first
100% Scam. You do not receive the goods and they will not respond. Our order was on the 7th Dec for an Xmas present with a due date of around 5 working days. It is now the 9th Jan and our daughter did not get her present :-(
By Sean
Bought a large stress mallow for my ADHD/ASD daughter's Christmas present. Not delivered and no response to several emails. The website is still taking orders. Wish I'd checked them out before ordering, the website looks so professional, I was duped. I will attempt a charge back on my credit card. I'm angry for the upset this has caused my daughter.
By Parkland P&H L.
Placed order November 28. Got email from them saying my order would come the week of December 12. Set up an account with them and it showed no order had been placed. No responses to multiple emails. I disputed the charge on my credit card and was able to supply a lot of information, including this website with all the others who have lost money to them. Their website is still up and more unsuspecting people will be losing money.
By Cindy P.
I have been waiting for my order from Anxiety Plushies a gift for my granddaughter aged 12 since 30th November!! I tried contacting the company by emailing numerous of times they have not replied. I have written to Facebook where they advertise.
By Pamela
100% a scam. Received initial correspondence, but haven't been able to get in touch since and the page for my order has been deleted. Issued a chargeback with AMEX and can only hope these weirdos taking advantage of people with anxiety lose every penny they made and then some.
By Caitlyn K.
I ordered on November 30 2022. 3 day shipping. Never received. When I went to my shop app and hit contact, it took me to PayPal and asked for money. I found an email address and contacted them. They wrote and said I'd have it by December 13. What a joke. I have reported them to the BBB.
By Karen A.
Never received order. Ordered in October. Still waiting. Have sent multiple emails and refund requests. Was to be the main present for my daughter who suffers from severe anxiety. SCAM.
By Brandi F.
Never got my order. They only emailed me once saying its delayed because of all the orders coming in.. emailed them a week later asking where my package is, no response back. It was supposed to be a Christmas gift for my sister since shes been wanting a weighted Plushies forever. Super disappointed. Dont order from them, they are a scam.
By Sidra N.
