Great Product - Slow Delivery, Confusing Website
Antdesign has confusing service. I ordered a couple Pathfinder+ v2s from them over their website antdesignofficial.com in maybe July 2023. At time of order they did say it would take months for the order to complete. I accept that. But there was little communication that the products that I had spent $100+ on were on their way or had been shipped. They just arrived in late October/December. After they arrived they closed the order as completed. Before arrival on their webpage said that the Pathfinders had yet to ship. I had no idea when they would arrive or that my order was still on their radar. On the topic of the webpage. There are two, which is super confusing "antdesign.com" and "antdesignofficial.com". One needs to be closed if they are both valid. I felt like one was a scam when trying to find my order status. At least make sure that when I am on antdesign.com it only references antdesign.com on the contact page. So that I dont feel that it is a clone made by scammers to get my login and credit card info. Also the marketing team needs to work to get their google seach results rated higher. Searching "ant design" in a search engine does not show the company on the first search engine result page.
By Nicholas B.
Response from Antdesign LLC· Apr 21, 2024
Hey Sorry for the inconvenience. Because we still have outstanding orders for our old domain name. That's why we haven't moved to a new domain yet. We have now fully migrated to the new domain name. Thanks



