Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
633 reviews
Animaker Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Animaker Inc., is the fastest-growing cloud-based video creation platform. It is the 'swiss army knife of creativity' for all video creators around the world. Provides cutting-edge features to help video creators with easy to create engaging video content in the form of live videos, full-length movies, explainer videos, 4K YouTube intros, and social media GIFs.Launched in 2014, Animaker today counts more than 4 million customers, ranging from startups to Fortune 500 companies.
Animaker Inc. (animaker.com) has 633 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
633 approved reviews, newest moderated first
Comme les animations sont réalisées en ligne, ça rame constamment et de surcroît, beaucoup de déconnexions de leur part sans prévenir. Mieux vaut pour cette société qu'elle développe son application pour ordi de bureau car en ligne, c'est une vraie galère pour travailler.
By philips
Abishek and Sathya were very helpful. Fast, efficient, and did exactly what I needed done. Great experience. Thank you!
By Sue J.
The best animation app out there. Plenty of characters + an advanced character builder Plenty of animations,.... An a very reactive and helpful support. A 5 stars app.
By Sira Y.
Customer service is awful. Also billing issues are difficult to resolve. Shady company that upcharges you constantly
By Esther
Helpful support staff, especially Bob and Sathya. I am yet to use the product fully but what I have seen so far is very good. The user interface is easy to use and the tools are great!
By Max M.
All doubts i had in my way were cleared either through already posted videos or i could get instant help of company professional, even at midnight. Software itself is very easy. I was able to make a decent video in just 2 days.
By Nisha S.
They charge accounts without using their services. Any other subscription plan on the planet even if you forget about it it cancels it self and notify you after the first or second try to get paid. This is not the case here. They charge month by month even if they fail to get paid and increase the charging amount month by month. DO NOT PROVIDE YOUR CARD INFO TO THEM. They also lock you out of managing your payment and card info until you pay them. Even for months you didn’t used them. AVOID in any way. There are much more reliable and better solutions out there. Update 6/3/2023 They reached out on 27/2/2023 responding to my email where I was explaining my issue and said that they wold cancel my subscription so their system wouldn't try to charge me anymore and also I should be able to delete my financial info (card details) from their site. Still no action taken from them.
By Spiros C.
Very nice and helpful customer support!
By Michelle
