Great Support!
Support is always prompt and helpful. The platform is super customizable and offers a lot of personal feel to videos.
By Nathan F.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
633 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Animaker Inc., is the fastest-growing cloud-based video creation platform. It is the 'swiss army knife of creativity' for all video creators around the world. Provides cutting-edge features to help video creators with easy to create engaging video content in the form of live videos, full-length movies, explainer videos, 4K YouTube intros, and social media GIFs.Launched in 2014, Animaker today counts more than 4 million customers, ranging from startups to Fortune 500 companies.
Animaker Inc. (animaker.com) has 633 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
633 approved reviews, newest moderated first
Support is always prompt and helpful. The platform is super customizable and offers a lot of personal feel to videos.
By Nathan F.
the customer service is supportive.
By Jaff Choong KBPA 庄言咏 注.
Service quality very low; not as expected, also they refused to refund
By Phoenix
this is scam. they won't even let me delete acount after I found out they are scammers! their website should get banned.
By Vito
I signed up for this tool to create an urgent presentation video and it was completely unusable. Every single time I edited the text to speech, the video crashed. I could not complete even one project. I had to abandon it entirely and redo everything in PowerPoint just to meet my deadline. The support experience was just as bad. Instead of providing any real fixes or solutions, they repeatedly pushed for calls with “Can I do a call?” and offered zero actual help. I did not have time to sit on calls. I needed the product to work. It never did. I paid for a full month and got absolutely no value. No working output. No usable product. No meaningful support. Based on my experience, this feels like a scam company. The product is unreliable, breaks constantly, and the support goes in circles without resolving anything. I would strongly advise people to beware before signing up.
By Amsam
Don't use it they are scammer! they don't refund and they don't have a time to test the solution.
By Badre Daha B.
Thank you for being so flexible with a non profit organization.
By Dianna
Bala helped me quickly, anda my problem was solved. Thank you for all your effort.
By Cátia Reis C.