A&M Moving ServicesReviews of ammoving-services.com

I do not recommend this company. At all. Go for PODS or U-Pack and hire local movers on both sides of the move. That is my recommendation. Save yourself the hassle. Here is how this company gets you: - A&M Moving employs what they describe as a "booking agent" called Moving and Relo LLC (A&M Moving claims that Moving and Relo LLC is not a broker, because I did not want a broker, but it acts just like a broker, as you will see). - It is likely that you will get contacted first by Moving and Relo LLC so they can quote you. I talked to a person named Henry. Moving and Relo LLC will push you hard for a "binding deposit". - Moving and Relo LLC operates out of New Jersey and they are not local. Pay attention to your Caller ID when they call you back. - Moving and Relo LLC will take an inventory list, but they will not get any dimensions from you on your items. Moving and Relo LLC pretends like the inventory list is what is important the whole time, but what is ACTUALLY important is the VOLUME that they reserve for you in the truck (not the weight either). At no time did A&M Moving attempt to actually figure out the actual volume of my items before their truck arrived. - Because Moving and Relo LLC does not get any dimensions from you, this allows them to intentionally underbid on the truck volume. Because they intentionally underbid the volume, they SEEM very competitive with PODS and U-Pack. But it is a ploy. - When the actual truck arrives during moving day, you will not have enough volume in the truck reserved and they will double the price per volume on you right at your door. Now you are stuck in their trap. These ransom up-charges will effectively double the cost of your move. I did not elect to pay much in these ransom up-charges, but I also forced to leave behind several thousand dollars worth of inventory. - Moving and Relo LLC then basically ghosts you. You will not be able to get anyone on the phone after you give them a binding deposit. The owner of A&M Moving (someone named "Mo") will act like Moving and Relo LLC is not their problem either, even though A&M Moving is their customer because A&M Moving hired them. - During transit and drop-off the whole thing was a mess. There is little visibility on anything that is happening with your items and they employ various subcontractors that all take different forms of payment and have different communication strategies. You will spend a ton of time managing the logistics yourself. - Several boxes of our items were repacked sometime after they were taken which complicates your ability to audit your items at drop-off. - They essentially force you to sign various contracts along the way or else they will not transport your items or get them off the truck at the drop-off address. What a mess. I used A&M Moving to move from Texas to Michigan in October 2022. Go with PODS or U-Pack. It is a little more work on each end, but your life will be MUCH easier. If you are moving to an apartment, PODS and U-Pack often offer free storage for a month so you can have local movers pick up your items at the drop-off address on your schedule.

Syrus was literally the only person that contacted me out of over 65 different company requests with actual information and a financial breakdown. I found them to be incredibly helpful and supportive in the extremely difficult move following Gam Gams death. A very unpleasant event in any family.

This is the most unprofessional company running a scam and stealing consumers items. As the other review says, once they pick up your goods you will not hear from them. Everyone you had previous contact with will no longer answer calls, emails, texts or anything. Save yourself the headache, stress, and money and pick ANY other company.

The company is extremely unprofessional and irresponsible. We moved from Texas to Wisconsin. They packer arrived without the supplies I requested and paid for. They wrapped our TVs in our own comforters and then tapped a box around it. One person showed up in the moving truck, unloaded our belongings and told us no one notified him it was a two story house and he would not carry our things to the rooms allocated. His help never arrived, and he ended up placing boxes where ever they fit. Now I’m trying to get compensated for a tv, mattress, lamp and boxes that we didn’t receive. No one provided us with the paperwork to determine if received all of our items in Texas. The company owner sent me a made up inventory list that listed items we didn’t even have.

I had the move from hell and while most of the blame falls upon Venture Van Lines (the original broker), A&M didn't make things better. I travel for work so needed delivery when I knew I'd be home, which Venture promised. Delivery came on a Tuesday with me out of town, not present to verify everything had been delivered. They lost/damaged over $1,000 worth of items, including my grandmother's antique chair. It took nearly 2 months to process the claim and they are offering me $135 so I am contacting an attorney. I considered giving them 2 stars because Ahmed did communicate and was helpful when filing my claim, but their handling of the missing/damaged items is unacceptable.

Had them move my daughters items from Texas to Connecticut. No communication after pick up then the driver Nash held my daughters items hostage until she paid the “new” charges upfront. Mow the service caller was useless and literally told me to file an insurance claim with the company to get money back, even if there was no damage or missing items. Dishonest and unprofessional. Will never record or use company again.

Would not recommend. We had 50+ smashed boxes. We requested our property be delivered 27th of May '22. We had 3 truckloads. The 1st truck load was delivered 27 May. The 2nd truckload a week later. As of this feedback, we have not received our 3rd truck load of furniture. 8 Sep 2022, Feedback on your reply. We initially asked your company to deliver our household goods on May 22, 2022; however, 10 May 2022, your company was called to address the issue of not sending the 18 Wheeler to ship our household items. During that same phone call, we verified with your company's representative that your company could store our household items for 30 days with no additional charge. Your company's reply was "yes". At that time we inform your representative that we needed to have our household goods stored because we may not be closing on our house in Florida as originally plan. That's when your company's representative's reply was "no problem" and he then explained that we needed to give the company a call when we were ready. But your company needed 5 to 7 days lead time. We did not call your company until we closed on the new house in Florida. My husband and I talked to 3 different people from your company. Therefore we were not aware of the actions your company had taken until you called us to inform us that the truck was 3 hours out. We reiterated the previous conversations that we had with your company's representatives. We explained that we did not close on the property on the 20th May as planned. And we did not have a place to accept the shipment. Again this was explained to your company on 10 May 2022. Your company's representative explained to us "to call back when we want the household items delivered." If anyone values their household goods, do not use these two companies (Belmont Moving Services OR A&M Moving Services.) What's our compensation for all the broken items 60 cents to the Pound NOT the replacement cost. Added bonus they requested that we sign acknowledging we received all of our goods and it was received in Good condition PRIOR to them unloading the truck. I am a disabled Veteran and considered a Senior Citizen at 64. We have moved all over the World and have never seen the amount of damages this company has done. Our last shipment the company only was sent the truck driver to unload. If we wanted our goods, we had to help unload the truck. My husband and I are legally disabled. That's why we hired this company. We didn't get the truck unloaded till 9 p.m. September 9th 2022-RESPONSE to your company's comment--NO SIR. We notified your company on 10 May 2022 (before the first truck left our old house), we needed your company to store our household goods. Due to the fact that we might not be closing on the new home as originally planned. We kept copies of all the communications between your company (to include the people you hired off Craigslist, and the truck drivers and packers) and us. Including the extra $10K, you charged us. After the 10 May 2022 communications, we were not aware of you sending a truck until you called us to tell us that the truck was 3 hours out. Every homeowner knows the house is not your until the paperwork is signed. We stand by our comments.