Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
495 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are the leader in short and long term worldwide cellular phone and high speed mobile data rentals for short and long term travelers. With more than 65,000 individual rentals, direct connections with more than 50 tier 1 service provider and service in over 150 countries you can be assured of the highest quality and affordably priced solution. We also offer group and corporate travel options with discounted rate plans, premium VIP service, individualized custom billing options. Find out why nearly 100,000 individuals, over 350 travel professionals and countless large and small companies calls us their overseas communication provider.
Amigo U.S. (amigo-us.com) has 495 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
495 approved reviews, newest moderated first
phones performed exactly as expected; rental process was quick and smooth; price was competitive
By yehuda
Response from Amigo U.S.· Jan 25, 2016
Thank you so much!!! For your business and for your testimonial. Both are greatly appreciated. We here at Amigo-US are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
Responded promptly to several special requests. All charges were in line with what was promised at the beginning.
By Michael
Response from Amigo U.S.· Jan 25, 2016
Thank you so much!!! For your business and for your testimonial. Both are greatly appreciated. We here at Amigo-US are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
Fast and easy to order, worked perfectly in Israel. Been using this company every time me or my kids go to Israel. The operators are very nice and helpful.
By Monica
Response from Amigo U.S.· Jan 25, 2016
Thank you so much!!! For your business and for your testimonial. Both are greatly appreciated. We here at Amigo-US are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
OVER 10 YEARS 24 HOURS ANY TIME HELP NEEDED AMIGO TOOK CARE OF IT ALL .LIKE HAVING A FAMILY HELPING OUT
By Norman S L.
Response from Amigo U.S.· Jan 25, 2016
Thank you so much!!! For your business and for your testimonial. Both are greatly appreciated. We here at Amigo-US are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
Went to Israel. Phones worked as soon as I put in the SIM card. No issues at all.
By Ora
Response from Amigo U.S.· Jan 25, 2016
Thank you so much!!! For your business and for your testimonial. Both are greatly appreciated. We here at Amigo-US are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
The service is very good, the phone arrives on time and has all the accessories, but it's about time the company upgraded the phones, as they look pretty funny and don't have all the latest options. You have to go back in time to remember how to use the old Blackberry. If you choose to rent a Sim card only, you have to make sure your phone is unlocked, which will cost you $30-50, and will make this option not so attractive.
By Sofia
Response from Amigo U.S.· Jan 25, 2016
Thank you so much!!! For your business and for your testimonial. Both are greatly appreciated. We here at Amigo-US are in the process of upgrading our phones. We currently have the iPhone 5C in house and available for rental. As far as the SIM card option is concerned, you cannot use a SIM card without having an unlocked phone. Some/many of the carriers don't charge. We are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
I rented a phone from Baltimore, which I have done many times before, only to find when we got to Israel the charger part of the phone was broken. I called the American number twice before someone in Israel called us back only to be told he couldn't help us as he was out of phones and it would be about a week before he might have one available. Not acceptable!
By laure
I was charged for 8 days of late fees. I returned the phone on time.
By Mitchell
