Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
495 reviews
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We are the leader in short and long term worldwide cellular phone and high speed mobile data rentals for short and long term travelers. With more than 65,000 individual rentals, direct connections with more than 50 tier 1 service provider and service in over 150 countries you can be assured of the highest quality and affordably priced solution. We also offer group and corporate travel options with discounted rate plans, premium VIP service, individualized custom billing options. Find out why nearly 100,000 individuals, over 350 travel professionals and countless large and small companies calls us their overseas communication provider.
Amigo U.S. (amigo-us.com) has 495 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
495 approved reviews, newest moderated first
The whole experience was easy and accomplished everything I wanted. No complaints. Neat to have both an Israeli number and a US number on the same phone. Made communications easier.
By (User ID 3.
Did not work with the original android I tried it in. Did work with in my daughter's phone.
By Nechama Korf (User ID 3.
there was a problem with my cell phone in Israel and could not take sim card so representative came to exchange the sim for a working Israeli phone. Unheard of such service and dedicatioin
By Samuel Greenberg (User ID 3.
My rental SIM card didn't work in my phone. When I tried to call, the office was closed - the time difference made reaching the office almost impossible. When I emailed, it took a very long time to receive a response, and the response was not helpful. I have not received any response to my request for a refund, since the card did not work. After the first response, which asked that I let them know whether their suggestions worked, I never heard from them again. I am very dissatisfied.
By Judy (User ID 3.
This is at least the 10th time I have used amigo in Israel and I never had a problem
By George Schwartz (User ID 3.
The service was excellent, and I was able to hear completely well with no problem at all! My only issue with it is sometimes the phone turned off by itself with me not doing anything. It wasn't a problem; I just turned it back on; but it did get a little annoying at times. Other than that it really was a great phone and exactly what I needed to use during my trip!
By Esther Ehrenpreis (User ID 3.
Thank you! It was great
By Menachem Gewirtz (User ID 3.
I was depending on this sim card to access Google maps with my i-Phone. It did not work. Didn't work to make phone calls either. I was able to send texts occasionally but not reliably. Ended up needing to rent a GPS for the car and relying on the good will of locals to make phone calls for me.
By Sharon Crecelius (User ID 3.
