The glassware was boxed and wrapped…
The glassware was boxed and wrapped phenomenally
By Ricardo C.
Response from Americaware, Inc.· Nov 16, 2022
Thanks for sharing your experience.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
103 reviews
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At Americaware, we design and manufacture souvenirs that capture the identity of America’s unique destinations. Our designs are vibrant and fresh, with imagery that lets travelers relive cherished memories for years to come. We also use premium quality materials like copper, stainless steel, acrylic and stoneware for products that are not only great-looking but also durable.
Americaware, Inc. (americaware.com) has 103 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
103 approved reviews, newest moderated first
The glassware was boxed and wrapped phenomenally
By Ricardo C.
Response from Americaware, Inc.· Nov 16, 2022
Thanks for sharing your experience.
Great customer service. Immediately corrected an order issue. Very happy with the product.
By Scott A C.
The package came very quickly and the item came very well wrapped which meant a lot since the first one was broken upon getting home.
By LeeAnne M.
Exactly what I needed.
By Lynn H.
My son never received his gift. I have contacted your customer service twice with no response. I am asking for a full refund for this product that wasn’t delivered to the correct address. Can you help me with this request?! Thank you.
By Kay Laraine C.
Response from Americaware, Inc.· Oct 17, 2022
Kay - We are so sorry about the problem with the delivery. Please contact us at 1-800-854-1652 during office hours of 7:30am to 4:00pm PST and ask for Jake. Or email him at [email protected].
Love your products
By Fred H.
Love the mug Missouri is where I'm from an it broke my heart to get a mug from the truckstop an was a defective mug so I had to order it from u ..thank you much
By Benjamin C R.
Shipping was the issue. FedEx delivered a smashed up box. We ordered 7 mugs and 4 of them are broken. I would like to know how to get the 4 broken mugs replaced.
By Jeffrey B.
Response from Americaware, Inc.· Oct 12, 2022
We're so sorry about the broken mugs, we'll happily replace all broken mugs. Please contact our office 800-854-1652 during office hours 7:30am to 4:00pm PST or email [email protected].