Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
103 reviews
Americaware, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Americaware, we design and manufacture souvenirs that capture the identity of America’s unique destinations. Our designs are vibrant and fresh, with imagery that lets travelers relive cherished memories for years to come. We also use premium quality materials like copper, stainless steel, acrylic and stoneware for products that are not only great-looking but also durable.
Americaware, Inc. (americaware.com) has 103 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
103 approved reviews, newest moderated first
Love the mugs I got. They were well wrapped and arrived in beautiful condition. I got mugs from states I visited on a cross country trip.
By Satisfied C.
Response from Americaware, Inc.· Jan 9, 2023
We're thrilled to hear you love our mugs. Thanks for sharing!
The process to order was fast and easy. I ordered Wednesday and got my order Saturday talk about fast. I loved every mug I ordered.
By Veronica C.
Response from Americaware, Inc.· Jan 4, 2023
We're thrilled to hear you enjoyed the mugs!
These mugs look great! Got a Colorado one and it brings back memories of the good old days. Hat's off to you guys!🍺
By Raymond M.
Response from Americaware, Inc.· Jan 4, 2023
We're glad to hear you enjoyed your Mug!
I was very concerned that the coffee mugs I ordered would be broken but they were packed so well I was impressed. One thing your company could do better is make the handle stronger on the coffee mugs because the reason I bought two more is the handle broke easily on the first one
By Ronald T.
Response from Americaware, Inc.· Jan 4, 2023
Thank you so much for taking the time to leave us feedback. We're sorry to hear about your broken handle experience, please keep in mind that Americaware will replace any mugs that are delivered broken or cracked.
Great quality, fast shipping!!!
By YURIY C.
Response from Americaware, Inc.· Dec 5, 2022
We’re really grateful and appreciate you taking the time to share your rating with us!
Awesome company that has been around a long time. East shopping great prices
By Angelita M C.
Response from Americaware, Inc.· Dec 5, 2022
Thank You! We hope to see you again soon.
I did not like the amount of shipping, $25.30, for a $15.00 item. I know it did not cost that amount to ship.
By Dianne T.
Response from Americaware, Inc.· Dec 5, 2022
We're sorry to hear that you were frustrated in the shipping cost. Our website uses a FedEx calculator that pulls FedEx's prices directly based on the items you are shipping. Americaware has no control over shipping costs, however we do understand that shipping has gotten pricey due to fuel surcharge rates and other factors outside of our control. We do not make any money on shipping and only charge what FedEx itself charges for your order. However we do offer a free shipping option when you order $50 or more."
Disappointed on the large order I placed a week later everything is now discounted 25%. Does not seem tight!
By Paul J.
Response from Americaware, Inc.· Nov 29, 2022
Thank you for your feedback, Paul. I'm sorry to hear about your unfortunate timing with regards to our 25% off coupon sale. We understand your frustration and would like to help soften the disappointment by sending you a coupon for 25% off any future purchases for a year. Please check your inbox (or spam folder), for a message from me (Lori) @americaware.com.
