America's CrateReviews of americascrate.com

As always excellent customer service.

I did the 12 month prepay of over $1000 dollars and have not received nor heard from them after many emails, They don't have a phone number you can contact them with, Seems like a scam and I will let the card company deal with them to get my money back.

I signed up for the ultimate crate for $399. My card was charged and what arrived was a tiny box with 3 items. A leather sticker, a battery storage and some shears. Took almost 2 months to get a refund. They never said sorry. They never admitted their mistake and I canceled my subscription. That was December 2021. I received an email tonight that a crate is on its way. I have already emailed them 6 times. Only one response. "I can confirm your subscription was effectively canceled and it will no longer renew. This was the very last crate you were entitled to receive under your previous subscription, so after this you will no longer receive any additional crates from us. If there is anything else I can do to assist you, please let me know." I don't understand how I am entitled to anything after a canceled subscription. Now I have to request a new CC just to be sure I won't be charged by them EVER again!!

Still waiting on my subscription box I paid for in December. Thanks for blocking comments on Facebook. You should be ashamed of your company. I have emailed customer service 7 times and had zero response. $168 down the drain for a gift for my husband.

I sent several email with no response. Never sent any product. Scam Beware!

America’s Crate has been awesome! Different, useful and unique stuff in every box. I would highly recommend signing up!

Awesome company, excellent customer service.

Kirsten has been prompt in fixing my complaint. She has replied to questions and concerns faster and better than any other rep I have dealt with in the past. Thanks Kirsten