America's CrateReviews of americascrate.com

I sent them 14,000 dollars in product, They will not pay me. So took them to court and won. Still will not pay me. Now I got to put lean on them. I all found out they did the same thing to others, Many other. These people are professional thieves. I will be pressing criminal charges next. Go to windows site and better business. You will learn a lot about their scams.

I received a couple decent boxes at the start of our annual subscription and then really terrible boxes with 2-3 measly items, but then stopped completely. We haven’t received 4 of the 12, and they have dropped off the face of the earth. No communication, nothing to the point I feel like the company closed. But now I’m seeing that others have had communication sine my last attempt Nov ‘22, so they’re just outright ignoring me. My original order was May 2021 - and still nothing.

No communication, no updates, just take the money and run.

Horrible customer service…. Warned me in November my subscription would auto-renew by email… I demanded it be cancelled immediately (after complaining and returning the last two boxes) and asked for a refund for the first January shipment (that came anyway) and spent hours emailing and calling/contacting customer service! My credit card remains charged for nearly $600 and NO BOXES fulfilled and no refund! This was 2 years ago! Such a scam!

Seemed like a great way to support American Made Businesses. Except this Business is a stealling American's money and doesn't care. Oct, I paid in full for a whole year of monthly box subscription. I only recieved the first four months of boxes. They were all late. January and February was combined into one box because they were late on delivering. Considering the difficulties at this time due to Covid, I wasn't bothered by this. The issue was that after that I never recieved another box. I sent multiple emails to the company asking for an explanation and to send the remaining 9 boxes or a refund. I never got any response and canceled the subscription after the year ended. This company deserves to be shut down and all the companies contributing products to boxes should pull their items before their own businesses are impacted by the reputation of American Crate!

Paid for a 12 month subscription, received 5 of 12 then nothing. No response ever from customer service. And the 5 that arrived were worth about $20 and certainly not $50. Complete scam. The owner/owners should be ashamed of themselves. And probably ripped off the companies that make the products. RUN from this subscription box.

I have not received any boxes in several months. I need answers why and a total refund immediately.

After having no significant issues for the first year, my subscription renewed 10 months ago and I have received exactly ONE crate. The one crate I received only after sending an email inquiry and it was extremely sub par compared to previous crates. We cut them some slack because we know there have been some supply chain issues. But we have not received a single crate since that one 9 months ago. I have requested a refund - no response other than the auto-response saying they would respond within 1 business day. That was FIVE business days ago and NOTHING. TERRIBLE!