Great experience
Great experience
By Diego L.
Response from American Service Pets· Sep 11, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback! We truly appreciate you. 🙌
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,854 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
American Service Pets is a U.S.-based telehealth platform that connects individuals seeking Emotional Support Animal (ESA) or Psychiatric Service Animal (PSA) documentation with Licensed Mental Health Professionals (LMHPs) for clinical evaluation.The company operates through a secure online platform designed to facilitate structured mental health assessments in accordance with applicable federal housing guidance and state licensure requirements. American Service Pets does not issue documentation directly; documentation is provided only by a Licensed Mental Health Professional when clinically appropriate.The process begins with the completion of a detailed online health questionnaire. This questionnaire is reviewed by a Licensed Mental Health Professional licensed in the individual’s state. When indicated, the LMHP may conduct additional telehealth communication to evaluate whether the individual meets clinical criteria for an Emotional Support Animal or Psychiatric Service Animal as part of a broader mental health treatment plan.Documentation is issued solely at the discretion of the evaluating provider and only when consistent with professional standards of care.ESA documentation may be used in housing-related contexts under the Fair Housing Act (FHA), subject to landlord review and applicable guidelines. Psychiatric Service Animals, when individually trained to perform disability-related tasks, may be afforded public access protections under the Americans with Disabilities Act (ADA).American Service Pets provides educational resources to help individuals understand the distinctions between ESAs and PSAs, as well as the limits of federal and state protections. The company does not represent that documentation guarantees housing approval, travel access, or other outcomes, as determinations are ultimately made by housing providers, airlines, and other relevant entities in accordance with current regulations.Operating nationwide, American Service Pets maintains a netw
American Service Pets (americanservicepets.com) has 1,854 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 1,407 reviews with 5 stars · Clear filters
Great experience
By Diego L.
Response from American Service Pets· Sep 11, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback! We truly appreciate you. 🙌
Answered all my questions and made process so much simpler.
By Bianca A.
Response from American Service Pets· Sep 8, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback, Bianca! We truly appreciate you and are glad to hear that our process exceeded expectations with your ESA/PSA qualification needs. 🐾❤️
She did a great job understanding my needs and appreciate your fast service Grace Giabardo Dog: Elvis
By Grace G.
Response from American Service Pets· Sep 8, 2026
Thank you for taking the time to leave us a 5⭐️ review! It is always our pleasure to help those who qualify for the invaluable assistance of an ESA or PSA. We will pass your paw-sitive remarks onto the team. 🐾❤️
They where awesome, walked me through the process to get my dog certified as a service dog. Very help and friendly.
By Terry T.
Response from American Service Pets· Sep 8, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback! We truly appreciate you and are glad to hear that our process exceeded expectations with your ESA/PSA needs. 🐾❤️
I appreciate it the genuine concern and understanding of what our pets mean to us and how they help us
By Tori M.
Response from American Service Pets· Sep 8, 2026
Thank you for taking the time to leave us a 5⭐️ review! We truly understand how important an ESA or PSA is to those managing mental health disabilities. It is always our pleasure to assist in the process. 🐾❤️
Everything worked out great! Got all the information I needed to proceed
By Suan H.
Response from American Service Pets· Sep 8, 2026
Thank you for taking the time to leave us a 5⭐️ review! It is always our pleasure to help those who qualify for the invaluable assistance of an ESA or PSA. 🐾❤️
Great service easy to use and affordable
By Thomas C.
Response from American Service Pets· Sep 8, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback! We truly appreciate you and are glad to hear that you found our process clear and efficient for your ESA/PSA needs. It is always our pleasure to help those who qualify. 🙌
What an awesome experience knowing my boy Flynn is my trusted companion and won't leave my side.
By Maryjo R.
Response from American Service Pets· Sep 8, 2026
Thank you for taking the time to leave us a 5⭐️ review! We truly understand how important an ESA or PSA is to those managing mental health disabilities. It is always our pleasure to assist in the process. 🐾❤️