Fast response
Fast response
By Victoria
Response from American Service Pets· Mar 23, 2026
Thank you for taking the time to leave us a 5⭐️ review, Victoria! It is always our pleasure to help provide timely and professional services. 🐾❤️
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,854 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
American Service Pets is a U.S.-based telehealth platform that connects individuals seeking Emotional Support Animal (ESA) or Psychiatric Service Animal (PSA) documentation with Licensed Mental Health Professionals (LMHPs) for clinical evaluation.The company operates through a secure online platform designed to facilitate structured mental health assessments in accordance with applicable federal housing guidance and state licensure requirements. American Service Pets does not issue documentation directly; documentation is provided only by a Licensed Mental Health Professional when clinically appropriate.The process begins with the completion of a detailed online health questionnaire. This questionnaire is reviewed by a Licensed Mental Health Professional licensed in the individual’s state. When indicated, the LMHP may conduct additional telehealth communication to evaluate whether the individual meets clinical criteria for an Emotional Support Animal or Psychiatric Service Animal as part of a broader mental health treatment plan.Documentation is issued solely at the discretion of the evaluating provider and only when consistent with professional standards of care.ESA documentation may be used in housing-related contexts under the Fair Housing Act (FHA), subject to landlord review and applicable guidelines. Psychiatric Service Animals, when individually trained to perform disability-related tasks, may be afforded public access protections under the Americans with Disabilities Act (ADA).American Service Pets provides educational resources to help individuals understand the distinctions between ESAs and PSAs, as well as the limits of federal and state protections. The company does not represent that documentation guarantees housing approval, travel access, or other outcomes, as determinations are ultimately made by housing providers, airlines, and other relevant entities in accordance with current regulations.Operating nationwide, American Service Pets maintains a netw
American Service Pets (americanservicepets.com) has 1,854 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 1,407 reviews with 5 stars · Clear filters
Fast response
By Victoria
Response from American Service Pets· Mar 23, 2026
Thank you for taking the time to leave us a 5⭐️ review, Victoria! It is always our pleasure to help provide timely and professional services. 🐾❤️
My granddaughter used you’ll and she was very satisfied. And so am I .
By Lucy
Response from American Service Pets· Mar 19, 2026
Thank you for taking the time to leave us a review and positive feedback, Lucy! We truly appreciate your granddaughter choosing to be a part of the ASP family. It is always our pleasure to help those who qualify for the invaluable assistance of an ESA or PSA. 🐾❤️
It was easy to register
By Patricia
Response from American Service Pets· Mar 19, 2026
Thank you for leaving us a review, Patricia! We love that you found our services easy to navigate and that we were able to provide your ESA/PSA needs. 🐾❤️
Everything was great
By Marla
Response from American Service Pets· Mar 19, 2026
Thank you for sharing this feedback, Marla! It is always our pleasure to ensure an efficient and top-notch experience for those who qualify. We understand how invaluable the assistance of an ESA or PSA is to those managing mental health disabilities. 🐾❤️
They helped me set up my ESA with ease! Truly grateful for the work they do!
By Trevor
Response from American Service Pets· Mar 19, 2026
Thank you, Trevor! We are truly grateful that you choose to be a part of the ASP family. Managing mental health disabilities is not an easy task, but getting the help and support you need certainly should be! Please don't hesitate to reach out if you need our assistance again the future. 🐾❤️
Everyone I spoke to was great I received immediate response to emails and phone calls I am very satisfied
By Suzanne
Response from American Service Pets· Mar 19, 2026
Thank you for taking the time to share your experience with us, Suzanne! We strive to ensure the best customer care possible and are glad you found our team so helpful. It is always our pleasure to provide professional and efficient ESA/PSA services to all who qualify. 🐾❤️
My puppy and I both learned a great a great deal about responsibilities as well as how much easier our lives are with the 2 of working together rather than trying on my own to teach him what he truly needed to know.
By Dena Davena Patterson R.
Response from American Service Pets· Mar 19, 2026
Thank you for this incredible feedback, Dena! Yes! The I Train Academy is a fantastic program and we are so proud to be able to offer it. We love that you and your pup are utilizing the course and all it's benefits. Keep up the good work and don't hesitate to reach out if you need us further. We would be happy to help. 🐾❤️
They were prompt with their responses.
By Joy
Response from American Service Pets· Mar 19, 2026
Thank you for taking the time to leave us a 5⭐️ review, Joy! It is always our pleasure to provide professional and efficient services to all who qualify for the invaluable assistance of an ESA or PSA. 🐾❤️