It was quick and easy!
It was quick and easy!
By Hailey
Response from American Service Pets· Apr 3, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback! We truly appreciate you. 🐾❤️
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
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1,854 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
American Service Pets is a U.S.-based telehealth platform that connects individuals seeking Emotional Support Animal (ESA) or Psychiatric Service Animal (PSA) documentation with Licensed Mental Health Professionals (LMHPs) for clinical evaluation.The company operates through a secure online platform designed to facilitate structured mental health assessments in accordance with applicable federal housing guidance and state licensure requirements. American Service Pets does not issue documentation directly; documentation is provided only by a Licensed Mental Health Professional when clinically appropriate.The process begins with the completion of a detailed online health questionnaire. This questionnaire is reviewed by a Licensed Mental Health Professional licensed in the individual’s state. When indicated, the LMHP may conduct additional telehealth communication to evaluate whether the individual meets clinical criteria for an Emotional Support Animal or Psychiatric Service Animal as part of a broader mental health treatment plan.Documentation is issued solely at the discretion of the evaluating provider and only when consistent with professional standards of care.ESA documentation may be used in housing-related contexts under the Fair Housing Act (FHA), subject to landlord review and applicable guidelines. Psychiatric Service Animals, when individually trained to perform disability-related tasks, may be afforded public access protections under the Americans with Disabilities Act (ADA).American Service Pets provides educational resources to help individuals understand the distinctions between ESAs and PSAs, as well as the limits of federal and state protections. The company does not represent that documentation guarantees housing approval, travel access, or other outcomes, as determinations are ultimately made by housing providers, airlines, and other relevant entities in accordance with current regulations.Operating nationwide, American Service Pets maintains a netw
American Service Pets (americanservicepets.com) has 1,854 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 1,407 reviews with 5 stars · Clear filters
It was quick and easy!
By Hailey
Response from American Service Pets· Apr 3, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback! We truly appreciate you. 🐾❤️
I like how quickly my case was reviewed.
By Anthony
Response from American Service Pets· Apr 3, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback! We truly appreciate you. 🐾❤️
It was quick and easy
By Kimberly
Response from American Service Pets· Apr 3, 2026
Thank you for taking the time to leave us a 5⭐️ review! It is always our pleasure to help those who qualify for the invaluable assistance of an ESA or PSA. 🐾❤️
Only i can say is thank you so much!
By Adriana
Response from American Service Pets· Apr 3, 2026
You're very welcome, Adriana! Thank YOU for taking the time to leave us a 5⭐️ review! It is always our pleasure to help those who qualify for the invaluable assistance of an ESA or PSA. 🐾❤️
Pro: Quick, thorough and professional! Con: The service vest didn't offer sizes so I'm a little concerned with the fit.
By Received poor S.
Response from American Service Pets· Apr 3, 2026
Thank you for taking the time to leave us a 5⭐️ review and helpful feedback! We truly appreciate you. Upon receiving the vest, if you have any trouble with the fit don't hesitate to reach out to our team directly at 877-201-2755. We would be happy to help with a resolution. 🐾❤️
I’m in the middle of moving and needed this service. They helped me in one day and i rented my apartment this morning.
By Jane C.
Response from American Service Pets· Apr 3, 2026
Thank you for taking the time to leave us a 5⭐️ review! We truly understand how important an ESA or PSA is to those managing mental health disabilities. It is always our pleasure to quickly and effectively assist in the process. 🐾❤️
How easy and quick it was to get through the process and how streamline everything was
By Dwayne
Response from American Service Pets· Apr 3, 2026
Thank you for taking the time to leave us a 5⭐️ review! It is always our pleasure to help those who qualify for the invaluable assistance of an ESA or PSA. Our goal is to also ensure efficient, professional, and understandable services. 🐾❤️
The service was top notch, from start to finish. The C.S.R. that assisted me was helpful, and courteous. The Dr. was very professional, and knowledgeable. I would get the whole team 10 stars, if I could. Would definitely recommend using this service. - Frederick "Rick" Bovee
By Frederick
Response from American Service Pets· Apr 3, 2026
Thank you for taking the time to leave us a 5⭐️ review! This positive feedback is extremely helpful. We truly understand how important an ESA or PSA is to those managing mental health disabilities. It is always our pleasure to assist in the process. 🐾❤️