Every time I receive the best service
Every time I receive the best service! The rep is friendly, helpful, and walks me through every step!
By Josephine O.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
26 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambir Technology provides best in class High-Speed Scanners, Card Scanners, Document Scanners, eSignature & Document Management Solutions. Shop Now.
Ambir Technology (ambir.com) has 26 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
26 approved reviews, newest moderated first
Every time I receive the best service! The rep is friendly, helpful, and walks me through every step!
By Josephine O.
very bad product. i bought more than 20 ID Scanners, after 3 to 6 months some scanners given result black image only showed not given original image. I contact support team. help us. very bad supporting and very bad product.
By Osama S.
Response from Ambir Technology· Aug 30, 2018
Hi Osama, We’re sorry to hear about the issues you’re having with your scanners. Our technical support team will be reaching out to you via email to help resolve those issues. Thank you, The Ambir Team
The equipment is solid, and works well....when it works. I can't attribute the problems directly to the Scan Pro 667ix because we are required to run the scanner through Athena Health software. The issue could be software related, or hardware related, but in either case, I find that about 1x/day to 1x/week, it just stops working altogether. The only solution is to restart the Ambir software. It's not that big of a deal, but it is annoying.
By Quentin
Response from Ambir Technology· Aug 30, 2018
Hi Quentin, We’re glad to hear you find the scanner solid and are sorry you’re experiencing some functionality issues. I recommend uninstalling the driver and software and then reinstalling from this page: http://www.ambir.com/athenahealth-setup/ If you’d like, our support team can walk you through this. They can be reached at (630) 530-5400 (Option 3) or through the chat on the bottom right side of www.Ambir.com from 8AM – 5PM CST. Thank you, The Ambir Team
They were very helpful. They got me what we ordered very quickly. Great experience.
By lrholtzman
EXCELLENT...I GOT MY ORDER THE NEXT DAY...GREAT JOB !!!!!!
By Lennie P.
Our new Image San Pro 687ix works great!!! The best part of the machine is it scans front and back in one swipe!!! Thanks
By Bryan B.
We experience several problems with our scanners
By Theresa B.
Response from Ambir Technology· Aug 22, 2018
Hi Theresa, We’re very sorry to hear about the problems you’re having with your scanners. We would love to be able to help you with these issues. Would you mind telling us a bit more about them and letting us know how best to contact you so we can figure out how we’ll be able to help most? Thank you, The Ambir Team
Product arrived as expected. I have no reservations recommending this company.
By Thomas O.