Highly Recommend
Fast, efficient, reliable and accurate.
By CS
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
177 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Looking for US Passport or Visa Services? Need Rush Passport Application? We are a professional passport and visa processing agency with over 26 years of experience serving travel professionals, tour operators, as well as corporate and individual inter...
Ambassador Passport and Visa Services (ambassadorpassportandvisa.com) has 177 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
177 approved reviews, newest moderated first
Fast, efficient, reliable and accurate.
By CS
I was very unhappy with the service. They didn’t communicate with me regarding my visa to China. I was waiting for their call so I can go and pick up my documents. They never called. They were so bad that my travel agent picked up my passport. I would never go back to them again. Thank you.
By MITRA G.
Great service!
By TIFFANY
This was a very very bad experience but NOT because of ambassador or it’s staff. It was the passport agency and a delay on their part. The staff at ambassador were amazingly patient and polite despite my numerous meltdowns. I made it to where I needed to go late but I made it. Ambassador was that good !!!!
By JORDAN
Pleasant person but in the end were unable to deliver a visa in a timely way and I had to fly to LA to get my visa. No refund on their fee was offered even though I suggested that would be appropriate
By ADRIAN
I had to get a passport and a visa quickly. I went to ambassador's location as recommend to me by Ladan. While the experience in shop was quick and easy, when they sent me out to USPS there were some hiccups that had to be resolved (Particularly about not having an appointment). Overall I would use them again if I need to.
By C. P.
Efficient and thorough. Took care of our visa application to travel to Brazil.
By MARGARET
The service was great and quick! However the price came out to be much more than what was quoted over the phone...
By EVAN