great product
great product, great service
By sandeep S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,037 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,037 approved reviews, newest moderated first
great product, great service
By sandeep S.
Customer service responded overnight and took care of me after my order came in in with defects due to weather. I appreciate the fact they replaced my order. I will definitely be a return customer
By Juan S.
Reaching back 2me
By Frank J.
Customer service was second to none. They really stand by their product and care about the customers. I will definitely buy from them again and certainly recommending to my friends and family.
By Christian S.
I’ve been using Alt for about 6 or 7 years now. Product quality and customer service are second to none. Over the years there’s been many competitors and I’ve tried a couple, I came back to Alt both times. Seriously, if you’re reading this review and contemplating, just try it. You will not be disappointed. My favorite is Executive 26. It is exact.
By Stephon B.
Had a problem with one of my bottles sent an email that got back to me right away and fix the problem. Awesome customer service.
By Brianna R.
Made my first fragrance purchase and i don't regret it, amazing product. I will definitely keep purchasing more. I love how the company keeps in touch with customers.
By Rosemary R.
This a great company . The products are top notch and the representative take care of their clients needs and concerns . This is what makes a great company . I'm a buyer for life .
By Rick H.