Great service
Great service
By Chris D.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,037 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,037 approved reviews, newest moderated first
Great service
By Chris D.
Had an issue with shipping that they fixed without question. Very happy with product and customer support.
By commando_j
The quick response and comfort of knowing my order was being taken care of!!
By Alfreda J.
Had a delivery issue with my fragrance, when I received the package it was wet from it spilling from the bottle, the agent explained to me why it happened and solved my isssue. I will definitely be ordering from here again because of the high quality customer support!
By Devin W.
ALT is a prime destination for purchasing perfume. Their exceptional customer service truly sets them apart. The quality of their products is unmatched.
By dawit B.
It’s worth every penny.
By Success V.
Thanks for your help, great customer service
By Jose I. Montanez R.
I received a broken bottle through the package originally, but after reaching out to customer support within 24 hours with no questions asked, they sent a new bottle. They are very professional and highly recommend.
By Valerie H.