Always have great experiences when…
Always have great experiences when ordering from ALT. Customer service is top notch. I was able to resolve an issue with a package I had not received very quickly.
By Peggy L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,037 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,037 approved reviews, newest moderated first
Always have great experiences when ordering from ALT. Customer service is top notch. I was able to resolve an issue with a package I had not received very quickly.
By Peggy L.
So fast and professional
By Abbey C.
Great customer service, take care of the customers, very understanding, fast response and great resolution
By Darshelle M.
I only gave a 4 because The bottle was slightly open and leaked out quite a bit into packaging. Customer service was fast helpful and they are sending out a replacement. Dream chaser smells great! I smelled it as I opened the mail box because it had spilled. The sent does not last very long would be the only complaint. But I’ll just re-apply problem solved. Will buy again.
By Lydia Y.
Great customer service and very fast shipping🔥🔥
By Raymundo De La O.
Amazing customer service. Amazing products. They have my biggest respect!
By Joseph G.
It’s just rubbing alcohol, these guys are scammers, and no money back,
By Ruquia B.
Since I started using this product I being satisfied Im a creed user and some of the fragrances are similar (very) Some others not,, It's is like any other business but for the money that I spend is worth it By the way there some fragrances that are not really good at least for me but overall I will continue using this product, until somethings better appears in the market.
By Bayside Building Services I.